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Adam M.
Adam M.
User

Activation Error 322  en

Autor: Adam M.
Besucht 2219, Followers 1, Geteilt 0  

Activation error 322.  I bought v14, installed it on a new Windows 10 64-bit laptop, entered the email that I used to purchase the license and product key provided via email, and then I received Activation Error 322. 

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4 ANTWORTEN
Esahc ..
Esahc ..
Moderator

Adam, if you previously used a different email address for earlier versions you could try this as your V13 may be linked to it through an upgrade?

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Gepostet am von Esahc ..
Adam M.
Adam M.
User
Autor

I don't have v13 any more since I reset the PC.  Why is it so complex to activate a new version v14 that I paid for it?

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Gepostet am von Adam M.
Adam M.
Adam M.
User
Autor

Can you send me an upgrade product key from v13 to v14 under *** email account? If not, please refund me the v14 new lincese fees, and I will purchase an upgrade to v14.  Thanks

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Gepostet am von Adam M.
Incomedia
Elisa B.
Incomedia

Hi Adam, 

I can see that your version 14 is now correctly registered to this account. 

As to v13, you can download it again from the section "Downloads" of your account. 

Please let me know if I can be of any help.

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Gepostet am von Elisa B.