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Vahid B.
Vahid B.
User

Confirmation Email Doesn't Work  en

Autor: Vahid B.
Besucht 2665, Followers 2, Geteilt 31  

ConfirmationEmaildoesn'twork.Ihaveenabledtheconfirmationemailfunction,butitdoesn'twork.

I'mreceivingemailfrommywebsite,butthewebsiteisnotsendingtheconfirmationemai.Ihavetriedseveralpossibilities.

1-Inthesenderemailbox,IhaveputthesameemailaddressthatI'mgettingemailfromandalsotriedadifferentemailaddress(onthesameserverthatthewebfilesareuploaded)-(confirmationemailisticked)

2-untickedthesenderemailaddress(confirmationemailisticked)

Inallmytries,IhadtheUseremailaddressselected.

Please Help

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6 ANTWORTEN
Vahid B.
Vahid B.
User
Autor

Just forgot to mention if I type an email address that has the same domain as the web site, it will work but if I use my gmail or yahoo  it doesn't

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Gepostet am von Vahid B.
Pcssa .
Pcssa .
Moderator

. . . thats normal - because x5 cannot conect to *outside* mailservers using PHP-script of x5.

Try to use other mailscript - x5 offers various . . .

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Gepostet am von Pcssa .
Vahid B.
Vahid B.
User
Autor

Thanks Pcssa,

can you explain more? how should i do that? Where are they?

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Gepostet am von Vahid B.
Incomedia
Samantha M.
Incomedia

Dear Vahid,

you can select your different ''e-mail form script types'' in the ''preferences'' section, on the bottom left hand side of the program as soon as you open it. Wink

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Gepostet am von Samantha M.
X5 Croatia
X5 Croatia
User

I have a same problem... But. Its a new update of the aplication (9.0.7.1794) and i want to use the standard script because is beautiful design. Before the new update relese it works. I did not change anything. Can someone halp in this....

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Gepostet am von X5 Croatia