WebSite X5Help Center

 
Vahid B.
Vahid B.
User

Confirmation Email Doesn't Work  en

Author: Vahid B.
Visited 2296, Followers 2, Shared 31  

ConfirmationEmaildoesn'twork.Ihaveenabledtheconfirmationemailfunction,butitdoesn'twork.

I'mreceivingemailfrommywebsite,butthewebsiteisnotsendingtheconfirmationemai.Ihavetriedseveralpossibilities.

1-Inthesenderemailbox,IhaveputthesameemailaddressthatI'mgettingemailfromandalsotriedadifferentemailaddress(onthesameserverthatthewebfilesareuploaded)-(confirmationemailisticked)

2-untickedthesenderemailaddress(confirmationemailisticked)

Inallmytries,IhadtheUseremailaddressselected.

Please Help

Posted on the
6 ANSWERS
Vahid B.
Vahid B.
User
Author

Just forgot to mention if I type an email address that has the same domain as the web site, it will work but if I use my gmail or yahoo  it doesn't

Read more
Posted on the from Vahid B.
Pcssa .
Pcssa .
Moderator

. . . thats normal - because x5 cannot conect to *outside* mailservers using PHP-script of x5.

Try to use other mailscript - x5 offers various . . .

Read more
Posted on the from Pcssa .
Vahid B.
Vahid B.
User
Author

Thanks Pcssa,

can you explain more? how should i do that? Where are they?

Read more
Posted on the from Vahid B.
Incomedia
Samantha M.
Incomedia

Dear Vahid,

you can select your different ''e-mail form script types'' in the ''preferences'' section, on the bottom left hand side of the program as soon as you open it. Wink

Read more
Posted on the from Samantha M.
X5 Croatia
X5 Croatia
User

I have a same problem... But. Its a new update of the aplication (9.0.7.1794) and i want to use the standard script because is beautiful design. Before the new update relese it works. I did not change anything. Can someone halp in this....

Read more
Posted on the from X5 Croatia