WebSite X5Help Center

 
Vahid B.
Vahid B.
User

Confirmation Email Doesn't Work  en

Autor: Vahid B.
Visitado 2616, Followers 2, Compartido 31  

ConfirmationEmaildoesn'twork.Ihaveenabledtheconfirmationemailfunction,butitdoesn'twork.

I'mreceivingemailfrommywebsite,butthewebsiteisnotsendingtheconfirmationemai.Ihavetriedseveralpossibilities.

1-Inthesenderemailbox,IhaveputthesameemailaddressthatI'mgettingemailfromandalsotriedadifferentemailaddress(onthesameserverthatthewebfilesareuploaded)-(confirmationemailisticked)

2-untickedthesenderemailaddress(confirmationemailisticked)

Inallmytries,IhadtheUseremailaddressselected.

Please Help

Publicado en
6 RESPUESTAS
Vahid B.
Vahid B.
User
Autor

Just forgot to mention if I type an email address that has the same domain as the web site, it will work but if I use my gmail or yahoo  it doesn't

Leer más
Publicado en de Vahid B.
Pcssa .
Pcssa .
Moderator

. . . thats normal - because x5 cannot conect to *outside* mailservers using PHP-script of x5.

Try to use other mailscript - x5 offers various . . .

Leer más
Publicado en de Pcssa .
Vahid B.
Vahid B.
User
Autor

Thanks Pcssa,

can you explain more? how should i do that? Where are they?

Leer más
Publicado en de Vahid B.
Incomedia
Samantha M.
Incomedia

Dear Vahid,

you can select your different ''e-mail form script types'' in the ''preferences'' section, on the bottom left hand side of the program as soon as you open it. Wink

Leer más
Publicado en de Samantha M.
X5 Croatia
X5 Croatia
User

I have a same problem... But. Its a new update of the aplication (9.0.7.1794) and i want to use the standard script because is beautiful design. Before the new update relese it works. I did not change anything. Can someone halp in this....

Leer más
Publicado en de X5 Croatia