WebSite X5Help Center

 
DENNIS S.
DENNIS S.
User

X5 PRO PRODUCT PAGE IMAGE QUESTION  en

Autor: DENNIS S.
Besucht 1236, Followers 1, Geteilt 0  

I read the article on how to set up an online store but all it says is insert images and adjust.
My problem is I insert the images and they show up in the preview section and I also uploaded the site and they're nowhere?

I select the item in the product catalogue and then click on settings. What am I doing wrong, why don't my images for the product page appear on the product page? See below

Dennis

Gepostet am
9 ANTWORTEN - 2 NüTZLICH
Esahc ..
Esahc ..
Moderator

Dennis

You add products in step 1 Shopping Cart. Here you can add a product and image/s

Mehr lesen
Gepostet am von Esahc ..
DENNIS S.
DENNIS S.
User
Autor

I have a product page already done. Not the issue . . my product images not showing up in preview or anywhere.

Mehr lesen
Gepostet am von DENNIS S.
Esahc ..
Esahc ..
Moderator

Dennis, if it works in preview it should work online.

Please try ctrl+f5 to flush the cache in your browser, you could also try a different browser (one you seldom use). If this does not work please do a full upload (not new and changed)

Please let us know.

Mehr lesen
Gepostet am von Esahc ..
Christine O.
Christine O.
User

In order for the products to appear, you need to create a page in step 3.

On this page, insert the product catalog object, and then click content in the upper left of the page.

Once it's open, you'll find a list - check the products you want to see on the site and then go to settings in the tab next to it.There you enter the settings you want on the product cards.

Hope this was wat you needed :)

Mehr lesen
Gepostet am von Christine O.
Christine O.
Christine O.
User

I'll try again - in English this time ...

Sorry, I see now that you were in the right place ...
But have you checked that the image should be visible in the drop-down box?

Mehr lesen
Gepostet am von Christine O.
Christine O.
Christine O.
User

Remember to tick the products you want to see in the list?

Mehr lesen
Gepostet am von Christine O.
Giuseppe Guida
Giuseppe Guida
User

In the image that you have posted (and which I report below) you will never see the image but in its place you will always see a generic placeholder ... The image inserted in STEP 1 / E-COMMERCE CART you see it only when you launch the site preview.

Mehr lesen
Gepostet am von Giuseppe Guida
DENNIS S.
DENNIS S.
User
Autor

Thanks for the tips, I appreciate your help. I still have an image problem.

  1. I go to the products page and click the edit button
  2. I insert an image but it doesn't look good
  3. Do all the images have to be a specific size, like 24x24

Please advise

Dennis

Mehr lesen
Gepostet am von DENNIS S.
Incomedia
Stefano G.
Incomedia

Hello Dennis

You need to provide an image that suits the space you dedicated to the cover:

It all depends on how big you want the cover to appear and you need to provide an image that fits this space.

Try some images and see when you find the result you want

Let me know if you have any difficulty

Thank you

Stefano

Mehr lesen
Gepostet am von Stefano G.