WebSite X5Help Center

 
Koen D.
Koen D.
User

Forgot your password  en

Autor: Koen D.
Besucht 513, Followers 1, Geteilt 0  

Hey I'm having the following problem. When a registered user has forgotten his password and wants to retrieve it, the system says that the e-mail has been sent. In my e-mail I see the request coming in, but the person who wants to receive his password again does not receive this e-mail in his inbox. According to the manual, all parameters are entered correctly. I have no idea what else I can do. Can someone help me?

Gepostet am
1 ANTWORTEN - 1 NüTZLICH
Axel  
Axel  
User

Hello Koen,

Check into your admin panel if you have email errors !
Or into provider logs

Enjoy!
Axel

Mehr lesen
Gepostet am von Axel