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Koen D.
Koen D.
User

Forgot your password  en

Author: Koen D.
Visited 516, Followers 1, Shared 0  

Hey I'm having the following problem. When a registered user has forgotten his password and wants to retrieve it, the system says that the e-mail has been sent. In my e-mail I see the request coming in, but the person who wants to receive his password again does not receive this e-mail in his inbox. According to the manual, all parameters are entered correctly. I have no idea what else I can do. Can someone help me?

Posted on the
1 ANSWERS - 1 USEFUL
Axel  
Axel  
User

Hello Koen,

Check into your admin panel if you have email errors !
Or into provider logs

Enjoy!
Axel

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Posted on the from Axel