WebSite X5Help Center

 
X5 Croatia
X5 Croatia
User

Democracy and the right to comment (we paid for the license)  en

Autor: X5 Croatia
Besucht 356, Followers 1, Geteilt 0  

Right away, I apologize for my nervous comments because I have been very bitter and disappointed with the application for the last month. You have to understand that we, the users of your application, are being pressured by clients that you Incomedia X5 have no idea about... We have to administer, edit data, create web stores for clients who have no knowledge of websites and servers, and there are many of them... Therefore, I want to point out that we, who you see, are active on the forum and that we help you and try to be realistic in this business sector, which is brutally competitive. Therefore, I don't understand "why", "why", "why"... you don't listen to us who help you and at the same time pay for that protected updates license every year, which now looks like wasted money in my head... I am writing and spending my time and nerves, like many others on this forum, so that you would delete comments that do not suit you, so that the company could continue to sell licenses for an application that is currently not at all competitive on the market... I respect you, but for paid license, I want the application to at least work properly, the basics that you spoil with every new update... Please listen to the old and loyal forum members and this application will be the best in this segment... I personally am willing to pay for the changes I need just to keep the already difficult clients I have... But the question arises whether someone up there wants that or is only interested in selling licenses and pushing unnecessary modules on the market... I also thank you for the blocking of words and the posts that I need to put in order for my announcement to go public... This is my last message on this forum because I don't think anyone from the X5 company hears me, but I wanted to say it publicly... Greetings Axel Falck, Mandar, L.R. Van Lith, Stefano from X5, Giuseppe Guida, Aleksej H...

Gepostet am
6 ANTWORTEN - 3 NüTZLICH
Axel  
Axel  
User

@X5,

Again full agree with you... and it is why me too I left this forum....yell
Company attitude is not pro with us, which have paid for a Pro product, which is NOT PRO.

Let's keep in touch by email wink

Mehr lesen
Gepostet am von Axel  
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your message to the company employees, expect an answer from them here in the comments.

Mehr lesen
Gepostet am von Aleksej H.
Jan Van Den Berg
Jan Van Den Berg
User

One thing I do not understand... there are so many requests for improvements among other things webshop, products etc etc,   I never saw any request for an intern file bowser  ...    please explain.

Mehr lesen
Gepostet am von Jan Van Den Berg
Andrzej K.
Andrzej K.
User

Simply, they do what they can do (even we don't need it), not what we need (even they could e.g. tag alt for images in galleries).

Mehr lesen
Gepostet am von Andrzej K.
X5 Croatia
X5 Croatia
User
Autor

Aleksej H. sorry for my comment it's nice of you to send inquiries... When can we expect a solution?

Mehr lesen
Gepostet am von X5 Croatia