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11 ANTWORTEN
Aleksandr N.
Aleksandr N.
User
Autor

I can't activate the program

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Gepostet am von Aleksandr N.
Claudio D.
Claudio D.
Moderator
Nutzer des Monats IT

run program as administrator, and disable Firewall...

if you have a vpn, disable the vpn, idem for proxy

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Gepostet am von Claudio D.
Aleksandr N.
Aleksandr N.
User
Autor

tried, doesn't work

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Gepostet am von Aleksandr N.
Esahc ..
Esahc ..
Moderator

Aleksandr, this is a brand new install?

It appears WX5 cannot access the activation server, try again as Claudio suggested. Disable ALL protection (AV/malware/firewall/vpn both 3rd party and windows security), restart and try again. Once successful, re-enable all and reboot and then access WX5, if anything offers to allow access, please do so and an exception will be created. NB a restart must be done after changing security and before running WX5 each time.

In your profile (top right this page) you will also find your license key/s, please copy and paste this and see if it works, there is also the option to download the full installable version should you wish. To activate you must have the correct email address & password (same as that used to access this forum and your profile).

If still unsuccessful do you have access to another internet connection (if running on a laptop, connect to your phones hot spot) to test?

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Gepostet am von Esahc ..
Aleksandr N.
Aleksandr N.
User
Autor

Tried everything you said, doesn't work!

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Gepostet am von Aleksandr N.
Esahc ..
Esahc ..
Moderator

Were you able to try a different internet connection?

Can we confirm you are doing this on Windows hardware and not in an emulation on an apple or other hardware?

Do you require assistance with offline activation?

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Gepostet am von Esahc ..
Aleksandr N.
Aleksandr N.
User
Autor

I tried three connections, I have Windows. I need offline activation.

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Gepostet am von Aleksandr N.
Aleksandr N.
Aleksandr N.
User
Autor

Will it connect to servers after activation?

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Gepostet am von Aleksandr N.
Aleksandr N.
Aleksandr N.
User
Autor

I already tried everything! even changed the language in the system!)))))

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Gepostet am von Aleksandr N.