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Jan Van Den Berg
Jan Van Den Berg
User

Updat to version 2022.3  en

Autor: Jan Van Den Berg
Besucht 1180, Followers 1, Geteilt 0  

I paid updat service till 10-11-2022 !

I cannot update, I have to purchase new version, this is not right, I have paid till 10-11-2022 !!!
So be honest and let me update before my lisence is expired.

Gepostet am
7 ANTWORTEN
Andre E
Andre E
Moderator

Kun je deze niet downloaden? Of werkt je licentie code niet?

pulldown rechts boven -> mijn profiel -> (linkerkant) downloads.

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Gepostet am von Andre E
Incomedia
Elisa B.
Incomedia

Hi Jan,

our commercial department is currently taking care of this issue. 

Thanks! Kind regards.

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Gepostet am von Elisa B.
Jan Van Den Berg
Jan Van Den Berg
User
Autor

I think there is a misunderstanding with the expire date: 

Normal you write dates here English mm/dd/yyyy so 10-11-2022  = 11 okt 2022

I read it  Dutch way:  dd/mm/yy   so 10-11-2022  = in Holland  10 nov 2022.

foot-in-mouth

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Gepostet am von Jan Van Den Berg
Incomedia
Elisa B.
Incomedia

Hi Jan, 

I unfortunately do confirm the expiration date is 11th October, so your licence has expired on 11th October 2022, I am sorry about this.

Thanks! Kind regards.

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Gepostet am von Elisa B.
Axel  
Axel  
User

to avoid confusing should be nice to change the date displaying byt the month into literal text.

Oct-11-2022

Like this for all users / different countries the visibility will be clear.

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Gepostet am von Axel  
Jan Van Den Berg
Jan Van Den Berg
User
Autor

Yes Axel , this will be better.. See youre reply:

"Posted on the 11/10/2022 12:36:42 from Axel  ".

Here in Holland we read it as 11/october/2022

( Incomedia sometimes uses the English date format ( like here)  and sometimes the other date format ( with expire dates).  

Thx

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Gepostet am von Jan Van Den Berg
Jan Van Den Berg
Jan Van Den Berg
User
Autor

But it's not a big issue, just came out wrong for me

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Gepostet am von Jan Van Den Berg