WebSite X5Help Center

 
Steen P.
Steen P.
User

Don't Receive All Mails From Forms.  en

Autor: Steen P.
Besucht 1171, Followers 1, Geteilt 22  

When customers are sending mails from the forms, I receive only some of the mails. Not all of them. Where is the problem?

Gepostet am
9 ANTWORTEN - 1 KORREKT
Cheeky Man
Cheeky Man
User

Wink

How do you know you only receive some of the mail.....

Have you a record of people using the X5 mail form??

www.frankscybercafe.com

Mehr lesen
Gepostet am von Cheeky Man
Steen P.
Steen P.
User
Autor

2 diff. persons send me mails yesterday, and I didn't recieve any of them. When I send the form to my self I get them. And no. 3 person send me a form today, and I got that too. But still not the two from yesterday. 

Mehr lesen
Gepostet am von Steen P.
Cheeky Man
Cheeky Man
User

Wink

Give me the page where your X5 Mail Form is at..... I cannot seem to find it?

www.frankscybercafe.com

Mehr lesen
Gepostet am von Cheeky Man
Steen P.
Steen P.
User
Autor

Well - I do not have admin-access to that server (only ftp). But I have told the company that they must update PHP. But right now the form seems to be OK. I have got yours form send by you. Can't imagine what happend in the beginning. 

Thank you very much for your help.

Mehr lesen
Gepostet am von Steen P.
Steen P.
Steen P.
User
Autor

Hmm. Se the answer from the host: 

PHP 5.1.6 is the latest version of PHP 5.1 family, and last updated in 2010 (PHP 5.1.6 built: Nov 29 2010 16:47:46). Within a family adds no new featuresbut is updatedcommon mistakes, security mistakes. This is not to break compability.

?

Mehr lesen
Gepostet am von Steen P.
Steen P.
Steen P.
User
Autor

Thanx for the help.

They have now solved the other problem I had with danish letters, by changing the charset (without updating ?). So I will return if the problems continues.

Mehr lesen
Gepostet am von Steen P.