WebSite X5Help Center

 
Steen P.
Steen P.
User

Don't Receive All Mails From Forms.  en

Author: Steen P.
Visited 1173, Followers 1, Shared 22  

When customers are sending mails from the forms, I receive only some of the mails. Not all of them. Where is the problem?

Posted on the
9 ANSWERS - 1 CORRECT
Cheeky Man
Cheeky Man
User

Wink

How do you know you only receive some of the mail.....

Have you a record of people using the X5 mail form??

www.frankscybercafe.com

Read more
Posted on the from Cheeky Man
Steen P.
Steen P.
User
Author

2 diff. persons send me mails yesterday, and I didn't recieve any of them. When I send the form to my self I get them. And no. 3 person send me a form today, and I got that too. But still not the two from yesterday. 

Read more
Posted on the from Steen P.
Cheeky Man
Cheeky Man
User

Wink

Give me the page where your X5 Mail Form is at..... I cannot seem to find it?

www.frankscybercafe.com

Read more
Posted on the from Cheeky Man
Steen P.
Steen P.
User
Author

Well - I do not have admin-access to that server (only ftp). But I have told the company that they must update PHP. But right now the form seems to be OK. I have got yours form send by you. Can't imagine what happend in the beginning. 

Thank you very much for your help.

Read more
Posted on the from Steen P.
Steen P.
Steen P.
User
Author

Hmm. Se the answer from the host: 

PHP 5.1.6 is the latest version of PHP 5.1 family, and last updated in 2010 (PHP 5.1.6 built: Nov 29 2010 16:47:46). Within a family adds no new featuresbut is updatedcommon mistakes, security mistakes. This is not to break compability.

?

Read more
Posted on the from Steen P.
Steen P.
Steen P.
User
Author

Thanx for the help.

They have now solved the other problem I had with danish letters, by changing the charset (without updating ?). So I will return if the problems continues.

Read more
Posted on the from Steen P.