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Roger C.
Roger C.
User

Printing Off Receipt  en

Autor: Roger C.
Besucht 1037, Followers 1, Geteilt 26  

hi, I would like to print off receipt for website5x 8 software payment (paid Dec 2010).

Where do I navigate on wx5 website please??

hope to hear

regards RogerC

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Claudio N.
Incomedia

Hi Roger,

You should see it on your Gem's site account. Did you try to provide them your order number? As your licene was bought on a reseller's site, you should ask them for the receipt.

Let me know if you need further infos.

Thank you!

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Gepostet am von Claudio N.
Roger C.
Roger C.
User
Autor

Hi claudio thanks for your reply.  What is a 'gem site a/c please?

I bought the software direct from WX5 website  licence no: ***

Care to advise pse?

best wishes  RogerC

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Gepostet am von Roger C.
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Steve J.
Incomedia

Hello Rober, sorry for the late.

The Product Code you provided is not related to our website directly, but it is related to a partner. Have you got a Order Number or the email where do you see the Product Code? Thanks

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Gepostet am von Steve J.
Roger C.
Roger C.
User
Autor

hi there SteveR,  my apologies also for slow response.  The infm i have is as follows:L


Product CodeComputer CodeUnlock CodeDate
***EN716512002016546271026701541401448510020598173752545594604940412010-12-07 06:00

Are you now in a position to help[ me please?

best wishes  rogerC

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Gepostet am von Roger C.
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Steve J.
Incomedia

Hello Roger, yes this are the License info and your Unlock Code. This proves that you bought and correcly installed the software.

As I described you, the Product Code *** is related to another vendor and it doesn't come directly from our website. It means that you bought the software from another vendor, so we don't have any invoice data about that.

The license comes from Gem. I think that the Vendor could be Amazon.co.uk (?)...

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Gepostet am von Steve J.