WebSite X5Help Center

 
Dave Sabat
Dave Sabat
User

Won't download templates on V11  en

Author: Dave Sabat
Visited 1359, Followers 3, Shared 0  

I've just upgraded to V11 from 10.

Gone to Template Selection - Default Template and looked through them.

When I click on a template I always get an error message "It is not possible to complete the download" and no template is downloaded.

Why is this?

Posted on the
2 ANSWERS
Incomedia
Samantha M.
Incomedia

Hi Dave,

did you try this out again today? Please do so and let me know if you still have problems please. 
Thank you,
Samantha

Read more
Posted on the from Samantha M.