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Christine C.
Christine C.
User

New versions on a disk in a Box  en

Author: Christine C.
Visited 765, Followers 1, Shared 0  

Hi,

if you produce your updated version on Disk in a box as I have mentioned many times before I will them purchase further versions. I have version 7-8-9 all came in a box, without this I will stick with the version 9 I have. 

You say “Why we don't use e-mails for support2

In order to guarantee a better help service please do NOT use email contacts for technical matters, but connect to our Social Help Centre on http://answers.websitex5.com

I find this odd as you send out all your information via emails, yet will not respond via emails.

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2 ANSWERS
Incomedia
Samantha M.
Incomedia

Hello Christine,

we send our newsletters by email but we do not offer support. Thank you for opening a post on our social help center with your request. 
I'm sorry but the Sowftware is not available in a box you can only find it as download if you are interested. I wish to inform you that once you have installed your software, you will always find a download link in your control panel (in the ''download'' section) just as in version 9 and all the information you need about your licence key in the ''my licence'' section. You can create your own backup cd of it if you like. 

I hope this helps,
Samantha

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Posted on the from Samantha M.
Christine C.
Christine C.
User
Author

Thank you for the information that has been repeated to me before. I am not interested in downloads, only a full version of the latest proffessinal on disk. otherwise I will stick to version nine. Now your comany has now become ebstablished like many companies you do not give what the customers want. Again thank you for the information I will stick to ver9 .Christine

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Posted on the from Christine C.