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Michael J.
Michael J.
User

Blog not working  en

Author: Michael J.
Visited 2209, Followers 2, Shared 0  

Hi again!

I have another problem!

I cannot get the blog on the website www.kritikafdanskpoliti.dk to work!! I have tried to follow the instructions - but it simply not come up on the webpage! i have also mad the php file extension - changed from html to php!

What is going wrong?? it seems that it shopuld not be so difficult!!

Michael

Posted on the
27 ANSWERS
Paul M.
Paul M.
Moderator

Hello Michael,

In the first instance can you check that everything is as it should be on your server by visting the 'Test' section of your online control panel here:

http://www.kritikafdanskpoliti.dk/admin/website_test.php

Log in using your 'Administrator' details as in Step 4 Access Management

Once logged in make sure you are on the 'Test' page (top left-hand corner of screen)

Any errors in your server configuration will be clearly shown.

Secondly, how did you add your blog to the navigation menu?  Did you drag and drop from the 'Special' pages in the sitemap to the 'Menu' pages?  Or have you renamed 'Page 1' to 'Blog', then added a .php extension?

Kind regards,

Paul

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Hi Paul!

thanks for your prompt reply!

I add my blog by drag and drop!

I can now see that it works in preview - but the menu do not work anymore - when I upload you will only see the first page!!! 

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

Your blog seems to be working fine now, Michael...  I can view it online:

http://www.kritikafdanskpoliti.dk/blog

As for the menu issue, if you can post a screenshot of your sitemap within X5 in Step 2 then it would be helpful.

Perhaps you have somehow messed up the sitemap when dragging and dropping the blog page?

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Hi Paul!

yes the blog seems to work allright - but the menu and the other sites donot turn up!

Please see attached screen prints!

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

Hello Michael,

I may be wrong (because the screenshot seems a bit fuzzy) but it does look as if you have set the pages to be 'invisible' by accident?  The icon appears greyed out?

Can you verify that this is not the case?

If the pages are indeed greyed out in the sitemap then you will have to reactivate visibility, using the icon on the edit toolbar, before they will appear in the menu online.

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Hi Paul!

sorry for all this troubles:)

But the problem is that I can easily see the 3 pages in preview if I take them one by one!

But the menu bars donot turn ups att all - I donot think I have set the pages to be invisble! and they are not greyed out - but the meny bar is simply not there!!

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

Hello Michael,

It's no trouble at all.

Thanks for confirming the menu/pages are active.

Your web pages have definitely uploaded OK...  check here:

http://www.kritikafdanskpoliti.dk/lov-om-politiets-virksomhed.html

So it must be a Main Menu configuration setting that is amiss.  Check very carefully your Main Menu settings in Step 1 General Settings > Default Template > Template Style > Main Menu Style...  keep watching the preview if you make changes to see how it affects the menu...  if the menu isn't visible in preview then it won't be visible online either.

Good luck, and let us know how you get on! 

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

OK Paul - I try - and will be back if no luck:))

thanks a lot

Michael

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Posted on the from Michael J.
Michael J.
Michael J.
User
Author

Hi Paul!

I have now tried to follow your advice - and I have slso compared with my other homepages! It simply does not work!

The menu bars does not appear!!!

has it something to do with the blog???

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

Hello Michael,

We will get there with this, don't worry.

I've had another look at your screenshot 'web2.jpg'

Sorry to go back to this yet again but I've scrutinised it really closely and it honestly does look as if the 'Menu' has been set to invisible.  Note that I'm referring to the 'Menu' icon itself, not the actual 'pages'

Just before we ask Incomedia for advice, could you have one final check of the sitemap in Step 2?

Go to the 'Menu' icon, click on it just once, to highlight it and give it focus, then go up to the edit toolbar just above, and toggle the position of the 'Hidden page in the menu' icon.

You'll be able to clearly see the difference between the greyed out setting and the 'on' setting as you do the toggle.

Make sure that the 'Menu' icon is lit, and then check visibility of the menu in the preview.

If the menu still doesn't show, then we'll ask Claudio for his opinion.

Best regards,

Paul

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Hi Paul!

Well - I can now in preview see the menu bars - but not the blog???

When I save and upload - I can still not see the menu bars!

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

Hi Michael,

Almost there!

The menu is now showing online...  refresh your browser by holding down the 'CTRL' key and pressing F5 on your keyboard whilst viewing your web page online.  This will clear your browser cache and you should then see the changes.  I can see them here at my end  

As to the blog not showing...  can you post an updated screenshot of the sitemap in Step 2 as it now stands?  I suspect you will need to create an 'alias' for the Blog by dragging and dropping a copy of it from the Special Pages to the main pages under the Menu...  try it and you'll see what I mean.

Thanks!

Paul

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Hi again!

Attached screenprint!

But even if I refresh - I can´t see the menu bar on the web page online!!

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

Thanks for the screenprint, Michael.

Yes, you do need to drag and drop a copy of the blog into the menu section.  See my own screenprint (attached) and it should become clear...

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Posted on the from Paul M.
Paul M.
Paul M.
Moderator

Did you definitely hold down the 'CTRL' key whilst refreshing the page in your browser?  Try refreshing a few times in succession.  I can assure you the changes are there...  see the screenshot attached for what I can see as proof  

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

I can see your proof - but it does not work here - I have also deleted history and have tried refreshing a lot of times - very strange??

I have even tried on other computers and Ipad!

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

It is also possible that there is another cache in your network chain somewhere which needs to be flushed (although this would be unusual).

But if you can be bothered then you could try rebooting your router and/or any other equipment which helps you connect to the internet.

Are you connecting from home, or from a workplace?  If from a workplace then the situation could be further complicated.

Try viewing on a mobile device for now...  any cache issues should disappear soon enough as caches have expiry times.

In any case, it must be a local issue I'm afraid Michael, as the site looks fine online now.

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Posted on the from Paul M.
Paul M.
Paul M.
Moderator

Michael, the blog is now in the menu online!

Whatever you do, don't make any more changes, as all is now OK!!

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Hi paul - I will keep refreshing!

But the blog seems not to work anymore - if you take a look at the webpage - it should be so easy - and until now nothing but problems!

See attached file!

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

You must have accidentally made a change since my last post, Michael  

Everything was fine about half an hour ago...  I took a screenshot then (attached)...  you will see that the menu is visible with the blog, and the blog is active.

Try and retrace your steps and undo whatever you have changed just very recently, because it WAS working 

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Posted on the from Paul M.
Paul M.
Paul M.
Moderator

PS: your screenshot shows that you have deleted the blog, and renamed one of the normal pages as 'Forum'

That won't work...  you need to reinstate the blog and drag and drop it back into the menu section as before.

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Yes Paul - done - and it all works in prewiew - but not when I visit the web online.

I have also tried another pc with another internet supplier! so something is totally wrong!!!

But I wil continue trying - and simply donot undestand it - all the other web pages I have with your system owrks allright!!

Thanks

Michael

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Posted on the from Michael J.
Michael J.
Michael J.
User
Author

Paul - I think I have found the problem. No one can visit the page www.kritikafdanskpoliti.dk and see it correct - but using this one http://www.kritikafdanskpoliti.dk/index.html

it works:)) but how do I manage this??

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

Ask your webhost to set your Directory Index correctly.

Or you can do it yourself by adding the following line to the .htaccess file on your web server:

DirectoryIndex index.html

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Posted on the from Paul M.
Michael J.
Michael J.
User
Author

Hi Paul!

I try to contact one.com

thanks

Michael

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Posted on the from Michael J.
Michael J.
Michael J.
User
Author

Hi Paul!

Problems solved! Thanks for your support!

Michael

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Posted on the from Michael J.
Paul M.
Paul M.
Moderator

You're very welcome...  enjoy your new website!  

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Posted on the from Paul M.