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Erik E.
Erik E.
User

X5evo10 guestbook sending spam  en

Author: Erik E.
Visited 2411, Followers 1, Shared 0  

x5evo10. Guestbook notification email treatet by my ISP as spam mail.

I receive in my email spam folder:

"En ny kommentar blev tilføjet artiklen "Gæstebog":
Navn: elev
E-mail:***
Internet hjemmeside:
Meddelelse: somthing text
Brug dette link til at afvise denne kommentar:
http://xxx.dk/admin/guestbook.php?id=x5gb447 "

The spam filter of my ISP treat "http://" as a spam mail and discard the email

What do I do ?

Regards

Erik

Posted on the
4 ANSWERS
Jan Van Den Berg
Jan Van Den Berg
User

Hi Erik,

Add the e-mail adres which is sending from youre guestbook to you ( the e-mail-adress you set in properties of the guestbook) to youre adres-book of your e-mail programm which you use (such as Outlook or Thunderbird etc). And set this adres also to youre isp e-mail client in the adres-book, so this adres will not be marked as spam.

good luck

Jan

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Posted on the from Jan Van Den Berg
Erik E.
Erik E.
User
Author

More troubleshooting concerning notification email.

It is NOT a bug in the x5evo10 program, but a property conflicting with spamfilters.

The Postmaster(outgoing mailserver) tell me: "message considered spam", because the message contain "http://" and it will not be delevered.
Now an then the message is send anyway, my ISP spamfilter also says: "spam message" an put the message in the spamfolder in my webmailbox.

To avoid spamfilter problems the notification email might be like this:

"A new comment has been added .....":
Name: xxxx
E-mail:***
Internet homepage:..........
Message: ................
Login as administrator to deny/accept this message"

Is it possible to edit the setup of the notification email ?

Question 2 "Guestbook Object": If the field "User e-mail" contain a valid email address and chechbox "Send an e-mail to notify ..." is unchecked the message is send anyway. Why ?

After six month intensive use, my experience is: the x5evo10 program is an excellent tool.

Regards

Erik

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Posted on the from Erik E.
Incomedia
Claudio D.
Incomedia

Hello Erik,

The email composition cannot be changed but if you set the sender in the whitelist of the spam also if it contains a link it will be not moved in the spam folder.

Aboutthe guestbook email sent, try to make a complete export online and then test it again since it could be an old setting has not been updated.

Many thanks!

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Posted on the from Claudio D.
Erik E.
Erik E.
User
Author

Hello Claudio
As mentioned above:

It is NOT a bug in the x5evo10 program, but a property conflicting with spamfilters.

I will try to find an outgoing mailserver with a less rigid spam filter policy, that should do for now.
Consider my wish according email composition as a tip for the Incomedia Team.

Question 2: Thank you for your suggestions, but I have done those tests.

It is only a minor problem, I just leave the checkbox unchecked and the field "User e-mail" empty.

My opinion: The x5evo10/11 is an exellent tool of amazingly high quality.

Thanks, greetings to the Incomedia Team
Erik

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Posted on the from Erik E.