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James Becker
James Becker
User

Can not change header  en

Author: James Becker
Visited 737, Followers 1, Shared 0  

WSX5 11 Pro
I went to update the "Header" on one of my sites and ran into a snag. The header looks ok in the "Preview" however when I try to modify it I get an error. Ideas??

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10 ANSWERS
Anthony A.
Anthony A.
User

Hi James

try this, remove the new header, do the ctrl+ preview, save it close the program, open it again and add your header and modify it.

if this post is the correct answer, please mark this answer as correct answer.

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http://www.usx5host.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.usx5.com (Templates and support for x5)
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Posted on the from Anthony A.
James Becker
James Becker
User
Author

Thanks for the reply Anthony.  I can not remove the header because everytime I click on General Settings->Template Cusomization I get the error as shown in the image in my original post. More Ideas??

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Posted on the from James Becker
Anthony A.
Anthony A.
User

create a full back up of your project, then rename it and import it back again, see if give you the same error again.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
http://www.usx5host.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.usx5.com (Templates and support for x5)
http://www.wdesigners.us

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Posted on the from Anthony A.
James Becker
James Becker
User
Author

I did as you suggested Anthony and I still get the same error.  :(  Ideas???

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Posted on the from James Becker
Anthony A.
Anthony A.
User

James,

send your project file to me, let me look into it. send it to infoATusx5DOTcom.

------------------------------------------------------------

Good Luck
http://www.usx5host.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.usx5.com (Templates and support for x5)
http://www.wdesigners.us

Read more
Posted on the from Anthony A.
James Becker
James Becker
User
Author

Thanks Anthony, I've just sent you the project file.

Thanks for your time.
--
JamesKB

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Posted on the from James Becker
Anthony A.
Anthony A.
User

James it shows the same error here, there is 1 more option left to try, and that does not fix the problem, you need to create a new project and copy/paste your objects from one to another (it does not take that much time).

go to C:\Users\James\Documents\Incomedia\WebSite X5 v11 - Professional\Mid-South Mission Center\Preview\images

there are few files over there that has error inside them, open them and look at the path, make sure those images are still there and you did not moved them for example look for

C:\Users\James\Desktop\ms02.png which I beleive should be in your desktop, also other images like fc05.jpg which should be inside C:\Users\James\Documents\Client Sites\Mid-South Mission Center Website x5\images\fc05.jpg

there are more over there check them one by one, if they are all inside their original path, then your project file some how got corrupted, mabe because of the custome code you placed for your head section!

but first check the go to C:\Users\James\Documents\Incomedia\WebSite X5 v11 - Professional\Mid-South Mission Center\Preview\images  and look for all images that have error mark in the middle of them and make sure those file are still exist in that path, if not, copy them back to their original path, then open the x5 program again and open your project, see if its going to generate error again.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
http://www.usx5host.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.usx5.com (Templates and support for x5)
http://www.wdesigners.us

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Posted on the from Anthony A.
James Becker
James Becker
User
Author

Thanks for your time Anthony, I took your advice and created a new project via copy/paste as you suggested. Only one little snag left...... the text menu at the bottom of the page just above the footer is gone? I'm being dumb this morning..... how do I get it back??

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Posted on the from James Becker
James Becker
James Becker
User
Author

 Ah Ha!!!! Never mind... I got a bit smarter this afternoon. 

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Posted on the from James Becker
Anthony A.
Anthony A.
User

, I am glad you find it. remember this time do not change or move any of the resources that you used, unless you generate back up project, then adding (importing it) that one inside your x5 program.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
http://www.usx5host.com (6 months free Web Host for x5 users, promo code: usx56m)
http://www.usx5.com (Templates and support for x5)
http://www.wdesigners.us

Read more
Posted on the from Anthony A.