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John S.
John S.
User

Email form lineshift  en

Author: John S.
Visited 623, Followers 1, Shared 0  

I have a problem with the email form.

I have a textfield, and when I send text ex. :

line 1

line 2

line 3

It appears as line1 line 2 line 3.

The characterset is OK and the mails from the webshop HAVE their lineshifts - so -

why is the lineshifts ( carriage return ) removed in the email i receive from the email form  ?

Posted on the
3 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello John,

The email you receive is showing the content without the formatting used but only the content entered and it's why it appears all on one line.

Many thanks!

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Posted on the from Claudio D.
John S.
John S.
User
Author

Hello Claudio

This is not very userfriendly/readable, but as I understand You, this is how it works.

But why are You removing the lineshift's ?

Many thanks!

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Posted on the from John S.
Incomedia
Claudio D.
Incomedia

Hello John,

the program adapts the content by removing unecessary formatting so the content can be displayed with every script type present and to adapt it for the CSV file which can be created.

Many thanks!

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Posted on the from Claudio D.