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Shelly N.
Shelly N.
User

Upload Issues  en

Author: Shelly N.
Visited 630, Followers 2, Shared 0  

My website is oaklawnchogcom

I recently re-built this website with x5 evolution 11.  On first upload, there was an error on three files.  Don't know what kind, it just said "error".  I tried to upload again, but instead of letting me upload only the tree files, it wants me to upload the entire site again.  So, I tried that.  EVERY SINGLE FILE SHOWS "ERROR" and at the end, it says. "Error uploading site." 

So, I gave up on it that day, waited a week until I had something to actually update on the site, and tried again.  No luck.  Still every files shows "error" and nothing uploads at all.

There are screenshots attached.

Posted on the
6 ANSWERS
Pcssa .
Pcssa .
Moderator

. . . its not a fault of x5 - your data for FTP-connection are incorrect; you have to check with your hosting provider (also where to upload) . . .

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Posted on the from Pcssa .
Shelly N.
Shelly N.
User
Author

I don't see how that's possible since the login/FTP data hasn't changed since the first upload.  It worked then, uploading an entire website with many pages and mp3 files and pdf documents, etc..  It had an error on 3 files out of hundreds, and now won't upload at all.  But my FTP data hasn't changed since that time, and the FTP connection works fine, so how can it be my data?

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Posted on the from Shelly N.
Serg Linds
Serg Linds
User

ask your hosting provider.

and check permissions in firewall or antivirus software.

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Posted on the from Serg Linds
Shelly N.
Shelly N.
User
Author

Understand that I am not trying to be difficult.   I trudy do not understand how, if the FTP connection takes effect, which it does, that it can be my hosting provider's issue.  All this is, is a copy-from-one-palce-to-another activity, and my hosting provider accepts the FTP connection.  It is active.  So how can they be stopping the upload of files.  I really don't understand.

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Posted on the from Shelly N.
Shelly N.
Shelly N.
User
Author

Also, again, how can it be the firewall if the FTP connection takes place and is active.  Is the firewall going to stop a file but not the actual connection?

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Posted on the from Shelly N.
Shelly N.
Shelly N.
User
Author

OK, so, I tried uploading the site with an outsite FTP client and found out that, as you suggested, it's my hosting service.  Appaently it seems my "unlimited" disk space is, in fact, limited.  So, a suggestion to the Website x5 people would be to perhaps expand the specificity of the error messages.  Sorry to have been a bother.

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Posted on the from Shelly N.