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Jacinto R.
Jacinto R.
User

Email issues on Websitex5 10 Professional  en

Author: Jacinto R.
Visited 1526, Followers 2, Shared 0  

I suddently started to have issues with the web contact for from Websitex5 10PRO. 

My clients are colling me liek crazy because they are not receiving emails from their website. 

It seems that customers get their response message saying Thank you for contcating, but website owners are not receiving their emails. Some of my clienst are using hotmail and outlook, gmail accounts for their online webcontac form and everything was working till few months ago whent things stop working and emails started to go to junk mail rather than inbox.

any help with this issues please!

Jacinto

Posted on the
1 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Jacinto,

you need to get in contact with the hosting support to ask if something has been changed on the configuration and if the PHP mail() function is still supported and if there is an issue when sending 2 or more emails togheter.

Probably the hosting changed some settings and it's why it stopped to work. The program has not been changed in any way and it can only depend on the hosting server configuration.

Many thanks!

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Posted on the from Claudio D.