Showbox not loading in my website 
Author: Bill Wood
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I cannot get the showbox to load on my test product. I have reduced the images to 640x480 thinking they were too big but it still won't load.
I am using Professional 11 and the website address is http://www.Bazasbooks.co.uk and if you select AA Milne from the menu the test product is in that category. There are five pictures that should appear in the showbox but nothing happens.
I have over 2,000 items to load so I need to get this fix quickly and easily. Please help someone. My browser is Chrome with the adblocker swiched off.
Regards
Bill
Posted on the
Hello Bill,
Is your current issue related to the difficulty you have had in the past getting the ShowBox to work? - https://helpcenter.websitex5.com/post/42585
We will help as much as we can but we will need considerably more information before we can assist.
What object are you attempting to link to a ShowBox? Is it the small thumbnail of the 'When We Were Very Young' book?
Instructions on the correct steps to take when working with the ShowBox can be found here:
http://help.websitex5.com/en/v11/evo/index.html?ins_link.htm
Can you describe in detail the steps you have taken so far in your attempts to link and display the ShowBox? Screenshots of the relevant settings within WebSite X5 itself would be extremely useful.
We will then be able to advise more intelligently on what the probable cause of the trouble might be.
Kind regards,
Paul
Author
Hi Paul M. thanks for jogging my memory I forgot I had problems in my website's previous reincarnation with the Showbox and Claudio D. helped me solve it.
It was the same problem I had to unlink the page and it works fine now.
Thanks and congraulations on such a brilliant programme. I have been messing around with Prestashop for ages but have come back to Incomedia wish I'd done it sooner. Great community and quick responses.
Cheers
Bill