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Norbert F.
Norbert F.
User

Windows 10  en

Author: Norbert F.
Visited 1655, Followers 4, Shared 0  

Hi all,

I've purchased the website x5 pro @ dec. 2014. Installed it to Win7, but i bought the new version of windows10, and the program crashes at startup. What can I do? Everything is original, i've tried to reinstall the program, and run as admin, but nothing helped me..

Please help.

Thanks, Norbert

Posted on the
6 ANSWERS
Norbert F.
Norbert F.
User
Author

Finally, i found the report of the crash. It doesnt find the "CefSharp.dll", so it stops. Reinstalled twice, but it is the same. Can I use it on win10?

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Posted on the from Norbert F.
Incomedia
Claudio D.
Incomedia

Hello Norbert,

Install visual c++ 2013 by downloading it from the link in my previous message and then try to start the program again.

Many thanks!

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Posted on the from Claudio D.
Norbert F.
Norbert F.
User
Author

It was installed before, but I installed it again, (repaired all of its component), and its the same. "The windows searching the answers for my problem, and the program will stop".

Any ideas? Do i have to reinstall again for an other computer?

Thanks

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Posted on the from Norbert F.
Norbert F.
Norbert F.
User
Author

I reinstalled/with backup for windows7 from win 10 and its working. Its not compatible with win10.

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Posted on the from Norbert F.
Incomedia
Stefano G.
Incomedia

Hi Norbert.

It is indeed compatible with Windows 10.

The problem is generated mostly due to incorrect version of certain other Microsoft products such as Visual C++.

Anyway we found that most people having troubles using the software on Windows 10 was due to the lack of Visual C++ 2013. To be more specific x86, even though your OS might be x64.

If you're still willing to retry, let me know the results.

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Posted on the from Stefano G.