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 W.
W.
User

Update will not install on xp  en

Author: W.
Visited 1302, Followers 1, Shared 0  

I can not update by websitex5. The update crashes on xp each time i try.

verson 11.07.30

Posted on the
2 ANSWERS
JJ. JUAG
JJ. JUAG
User

Are there anyerror messages when youcrash,if sopleasewhat.Otherwisepleasemoredetailedinformation on thecrash

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Posted on the from JJ. JUAG
Paul M.
Paul M.
Moderator

Further to what JJ has helpfully suggested, as an alternative method of updating the program you can download the latest setup file from the 'Download' section of your profile:

https://answers.websitex5.com/profile/downloads

Once downloaded, right-click on the setup file and select 'Run as administrator'.

You can install the new version directly over the old version...  there is no need to uninstall first.

Kind regards,

Paul

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Posted on the from Paul M.