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Bobo H.
Bobo H.
User

Cant send emails  en

Author: Bobo H.
Visited 862, Followers 1, Shared 0  

Hi guys 

I have issues sending email from my website, I've tryid many things and still cant find out how to solve this problem, can some one please help me ?

regards Bobo

Posted on the
12 ANSWERS
Paul M.
Paul M.
Moderator

Hello Bobo,

In order to assist you further can you please explain in greater detail what the issues are, and what you have already tried in your attempts to resolve the problem?

Many thanks,

Paul

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Posted on the from Paul M.
Bobo H.
Bobo H.
User
Author

Hi Im new here and I dont know what Im doing wrong and how to set everything up to make the form mail send the email. 

I have tried to login to admin panel in my domain

change some settings in Advanced Settings 

but nothing worked for me..

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Posted on the from Bobo H.
Paul M.
Paul M.
Moderator
Bobo H.
I have tried to login to admin panel in my domain

Did you manage to log in?

http://www.fototapet.dk/admin/login.php

And if so, did you run the 'Test' facility there to diagnose email problems?

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Posted on the from Paul M.
Bobo H.
Bobo H.
User
Author

yes I did 

PHP version: 5.6.12PASS
Session supportPASS
Offentlig mappeplacering på server (site root folder)PASS

2015-09-02 20:31:46] Cannot send email with internal script
[2015-09-02 20:30:08] You must provide at least one recipient email address.
[2015-09-02 20:29:51] Message body empty
[2015-09-02 19:44:56] SMTP Error: The following recipients failed: ***

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Posted on the from Bobo H.
Paul M.
Paul M.
Moderator

I've attached a screenshot showing the email test facility.

Notice that there are five separate scripts which can be accessed using the 'Email form script type' drop-down menu.

Please send five separate test messages using each different script in turn.

When testing, please ensure you enter a valid address in both the 'Sender email address' and 'User email address' fields.  Enter a couple of lines of random text in the 'Subject' field.  But please do not add any attachments for the time being.

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Posted on the from Paul M.
Bobo H.
Bobo H.
User
Author

Hi Paul 

Where is the screenshot ?

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Posted on the from Bobo H.
Bobo H.
Bobo H.
User
Author

ok got it :)

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Posted on the from Bobo H.
Bobo H.
Bobo H.
User
Author

I got this error [2015-09-03 21:08:45] SMTP connect() failed. 

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Posted on the from Bobo H.
Paul M.
Paul M.
Moderator
Bobo H.
I got this error [2015-09-03 21:08:45] SMTP connect() failed. 

On which of the five tests?  On them all?

Did any of the five tests send email successfully?

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Posted on the from Paul M.
Bobo H.
Bobo H.
User
Author

sorry but nothing works

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Posted on the from Bobo H.
Paul M.
Paul M.
Moderator

OK, now it is necessary to contact your web host and advise them of the situation.

Tell them that you are unable to send PHP-generated email from their servers, and ask them why that might be.

By all means send them a link to this thread so that they can get a better idea of the software you are using and the problem you are experiencing.

Please keep us updated.

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Posted on the from Paul M.