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Bobo H.
Bobo H.
User

Cant send emails  en

Auteur : Bobo H.
Visité 867, Followers 1, Partagé 0  

Hi guys 

I have issues sending email from my website, I've tryid many things and still cant find out how to solve this problem, can some one please help me ?

regards Bobo

Posté le
12 RéPONSES
Paul M.
Paul M.
Moderator

Hello Bobo,

In order to assist you further can you please explain in greater detail what the issues are, and what you have already tried in your attempts to resolve the problem?

Many thanks,

Paul

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Posté le de Paul M.
Bobo H.
Bobo H.
User
Auteur

Hi Im new here and I dont know what Im doing wrong and how to set everything up to make the form mail send the email. 

I have tried to login to admin panel in my domain

change some settings in Advanced Settings 

but nothing worked for me..

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Posté le de Bobo H.
Paul M.
Paul M.
Moderator
Bobo H.
I have tried to login to admin panel in my domain

Did you manage to log in?

http://www.fototapet.dk/admin/login.php

And if so, did you run the 'Test' facility there to diagnose email problems?

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Posté le de Paul M.
Bobo H.
Bobo H.
User
Auteur

yes I did 

PHP version: 5.6.12PASS
Session supportPASS
Offentlig mappeplacering på server (site root folder)PASS

2015-09-02 20:31:46] Cannot send email with internal script
[2015-09-02 20:30:08] You must provide at least one recipient email address.
[2015-09-02 20:29:51] Message body empty
[2015-09-02 19:44:56] SMTP Error: The following recipients failed: ***

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Posté le de Bobo H.
Paul M.
Paul M.
Moderator

I've attached a screenshot showing the email test facility.

Notice that there are five separate scripts which can be accessed using the 'Email form script type' drop-down menu.

Please send five separate test messages using each different script in turn.

When testing, please ensure you enter a valid address in both the 'Sender email address' and 'User email address' fields.  Enter a couple of lines of random text in the 'Subject' field.  But please do not add any attachments for the time being.

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Posté le de Paul M.
Bobo H.
Bobo H.
User
Auteur

Hi Paul 

Where is the screenshot ?

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Posté le de Bobo H.
Bobo H.
Bobo H.
User
Auteur

ok got it :)

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Posté le de Bobo H.
Bobo H.
Bobo H.
User
Auteur

I got this error [2015-09-03 21:08:45] SMTP connect() failed. 

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Posté le de Bobo H.
Paul M.
Paul M.
Moderator
Bobo H.
I got this error [2015-09-03 21:08:45] SMTP connect() failed. 

On which of the five tests?  On them all?

Did any of the five tests send email successfully?

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Posté le de Paul M.
Bobo H.
Bobo H.
User
Auteur

sorry but nothing works

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Posté le de Bobo H.
Paul M.
Paul M.
Moderator

OK, now it is necessary to contact your web host and advise them of the situation.

Tell them that you are unable to send PHP-generated email from their servers, and ask them why that might be.

By all means send them a link to this thread so that they can get a better idea of the software you are using and the problem you are experiencing.

Please keep us updated.

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Posté le de Paul M.