Professional 12 Crashing Problem

Author: Nigel B.

Visited 1791, Followers 4, Shared 0

Tags: crashing,professional,website x5 professional 12

My Professional 12 software has crashed a couple of times giving me the following error report. I have absolutely no idea what any of this means. Can anyone else help me out?

Thanks in advance

______________________________________________________________________

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
   at CefSharp.ManagedCefBrowserAdapter.CreateBrowser(BrowserSettings browserSettings, IntPtr sourceHandle, String address)
   at CefSharp.WinForms.ChromiumWebBrowser.OnHandleCreated(EventArgs e)
   at System.Windows.Forms.Control.WmCreate(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
WebSiteX5
    Assembly Version: 12.0.2.17
    Win32 Version: 12.0.2.17
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/WebSiteX5.exe
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34238 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
ResourceAssembly
    Assembly Version: 1.0.0.0
    Win32 Version: 12.0.2.17
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/WebSiteX5.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34251 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34270 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
WebSiteX5.BL
    Assembly Version: 12.0.2.17
    Win32 Version: 12.0.2.17
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/WebSiteX5.exe
----------------------------------------
System.IO.Abstractions
    Assembly Version: 2.0.0.115
    Win32 Version: 2.0.0.115
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/System.IO.Abstractions.DLL
----------------------------------------
Ionic.Zip
    Assembly Version: 1.9.1.5
    Win32 Version: 1.9.1.5
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/Ionic.Zip.DLL
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
WebsiteX5.Localization
    Assembly Version: 12.0.2.17
    Win32 Version: 12.0.2.17
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/WebsiteX5.Localization.DLL
----------------------------------------
System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
DevComponents.DotNetBar2
    Assembly Version: 9.1.0.0
    Win32 Version: 9.1.0.0
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/DevComponents.DotNetBar2.DLL
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Web.Extensions
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34280
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Extensions/v4.0_4.0.0.0__31bf3856ad364e35/System.Web.Extensions.dll
----------------------------------------
System.Web
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34280 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Security
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34252 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
WebSiteX5.Browser
    Assembly Version: 3.0.0.9
    Win32 Version: 12.0.2.17
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/WebSiteX5.exe
----------------------------------------
CefSharp.Core
    Assembly Version: 39.0.1.0
    Win32 Version:
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/CefSharp.Core.DLL
----------------------------------------
CefSharp
    Assembly Version: 39.0.1.0
    Win32 Version: 39.0.0.1
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/CefSharp.DLL
----------------------------------------
CefSharp.WinForms
    Assembly Version: 39.0.1.0
    Win32 Version: 39.0.0.1
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/CefSharp.WinForms.DLL
----------------------------------------
System.ServiceModel
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll
----------------------------------------
SMDiagnostics
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
----------------------------------------
System.ServiceModel.Internals
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
----------------------------------------
System.Runtime.Serialization
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
System.Transactions
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Atalasoft.dotImage
    Assembly Version: 9.0.2.43320
    Win32 Version: 9.0.2.43320
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/Atalasoft.dotImage.DLL
----------------------------------------
Atalasoft.dotImage.WinControls
    Assembly Version: 9.0.2.43320
    Win32 Version: 9.0.2.43320
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/Atalasoft.dotImage.WinControls.DLL
----------------------------------------
Atalasoft.Shared
    Assembly Version: 3.0.0.4
    Win32 Version: 3.0.0.43158
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/Atalasoft.Shared.DLL
----------------------------------------
Atalasoft.dotImage.Lib
    Assembly Version: 9.0.2.43320
    Win32 Version: 9.0.2.43320
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/Atalasoft.dotImage.Lib.DLL
----------------------------------------
System.Data
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
Microsoft.WindowsAPICodePack.Shell
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/Microsoft.WindowsAPICodePack.Shell.DLL
----------------------------------------
Microsoft.WindowsAPICodePack
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program Files (x86)/WebSite X5 v12 - Professional/Microsoft.WindowsAPICodePack.DLL
----------------------------------------
System.EnterpriseServices
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
System.Xaml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Posted on the 11/22/2015 20:57:42

Claudio D.

Incomedia

Hello Nigel,

Can you tell me which Windows version you are using?

Dies this message appears when you open the program or when after when you try to open a project?

If you start a new project you get the same error?

Try to install all X86 versione of the visual c++ libraries you find under https://support.microsoft.com/en-us/kb/2977003 and then uninstall the program and download the installer from your profile here and proceed to reinstall it.

Many thanks!

Posted on the 11/24/2015 09:35:21 from Claudio D.

User
Author

Hello Nigel, Can you tell me which Windows version you are using? Dies this message appears when you open the program or when after when you try to open a project? If you start a new project you get the same error? Try to install all X86 versione of the visual c++ libraries you find under https://support.microsoft.com/en-us/kb/2977003 and then uninstall the program and download the installer from your profile here and proceed to reinstall it. Many thanks!

Hi Claudio,

I'm using Windows 7. The message appeared during editing a project and froze. It only happened twice and seems to be ok now.

Posted on the 11/24/2015 18:15:42 from Nigel B.

In case it should happen again inform me so we can see how to proceed.

If it works now without issues continue to work on ypur project. In case make an export as IWZIP file to have a backup of the project for every case.

Posted on the 11/25/2015 14:28:39 from Claudio D.