Why MP3 or MP4 will not run in version 11 
Author: Christine C.
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Hi I have had version 7-8-9 and have used my Christmas MP3 and MP4 audio song in all 3 versions. I purchased version 11 and placeing the same MP3-MP4 into it they just will not run. I have tested the same files into my ver9 that I still have on my PC and all is ok. Question why do these files not run in Ver11 . Answer asap would be appriciated.
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Hello Christine,
Can you please upload a test page online and write me the link to see why it is not working?
Do you get any error message?
Many thanks!