Latest version of PRO 12 crashing constantly 
Author: Tyson PolgardyThis is for the software developers, but the latest version of PRO12 is crashing constantly, running Win 7 ulti 64 bit, i ran a trial copy of PRO11 without problem, every couple of minutes. becomes unresponsive. below is the data dump.
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: WebSiteX5.exe
Application Version: 12.0.4.21
Application Timestamp: 566aa51d
Hang Signature: e03e
Hang Type: 6144
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Hang Signature 1: e03e592e286119096a9dc734060d635e
Additional Hang Signature 2: f6a3
Additional Hang Signature 3: f6a3d97dd80ac878dcc3b1654dbad6ba
Additional Hang Signature 4: e03e
Additional Hang Signature 5: e03e592e286119096a9dc734060d635e
Additional Hang Signature 6: f6a3
Additional Hang Signature 7: f6a3d97dd80ac878dcc3b1654dbad6ba
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I came back after a month or so to check if these issues were fixed, but I guess I should stay with version . 17 which is the less bugged of all.
Come on! what's taking so long you guys?
Same here. The latest version of Professional 12 keeps crashing. I'm hoping I didn't waste my money.
Hello Tyson Polgardy,
Please try to repair the .NET Framework by following these steps:
To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718
Please keep me updated.
Author
Hi Claudio,
I followed the information above, but the problem remains the same.
Regards
Tyson
Almost all the crashes are related to the preview+responsive, so for now, try to develop the site WITHOUT responsive view and activate it when you are almost done, that way you will deal with at least 70% less hangs and your work flow will not suffer so much.
Hello Tyson,
Please try also in this case to install all Visual C++ libraries you find under following link by choosing always the X86 version:
https://support.microsoft.com/en-us/kb/2977003
Let me know if this helps and in case under which function you experience this issue.
Many thanks!
Author
Hi Claudio,
i have just done a full format and reinstall of everything on my drive, i need to remove the first licence. as it looks like i have to do it all again.
Rgds
Tyson
Hello Tyson,
There's no need to remove the licence. Proceed to unlock the program by using the licence key and your email. It will always count as one install since it's the same computer.
Let me know if you have difficulties to unlock it.
Many thanks!