WebSite X5Help Center

 
F.J. M.
F.J. M.
User

Menu item not shown in responsive design  en

Author: F.J. M.
Visited 1561, Followers 1, Shared 0  

goodmorning

All weekend  have been trying to solve this problem:

on my mobile website www.dazzlingfashion.nl there is one item in the menu (tops) not shown. All other menu-items are working properly.

When I check it in X5 and go to the page tops/reponsive design the pictogram is not shown in the following:

720 PX viewport 2, 480 PX viewport 3, and smartphone.

What might be the solution to solve this problem.

Best regards

Posted on the
7 ANSWERS - 1 CORRECT
A. Kris
A. Kris
User

Hi,

page menu is displayed on the responsive menu, see screen

Read more
Posted on the from A. Kris
F.J. M.
F.J. M.
User
Author

Hello A. Kris,

that is correct but only on PC not on tablet or smartphone, here the link to TOPS is missing.

On PC everything works fine

best regards

Read more
Posted on the from F.J. M.
F.J. M.
F.J. M.
User
Author

correction, the link in the pull won menu is there however with no content, while the others are still there

Read more
Posted on the from F.J. M.
Incomedia
Riccardo P.
Incomedia

Hello,

i tested your site and work correctly on tablet and smartphone. Probably depends of your browser or of your device.

Try install another browser for example Google Chrome and try again and also test in another device.

Thnk you.

Read more
Posted on the from Riccardo P.
F.J. M.
F.J. M.
User
Author

Dear Riccardo,


We have tested again and on tablet (samsung)it is working however on Iphone 6 and 6 Plus


the first option in the pull-down menu (tops) still gives a black screen, only the Dazzling Logo is shown.


Both in Safari and in Chrome the same result. All other option are working fine.


I have send screenshot to see.


best regards Frans

Read more
Posted on the from F.J. M.
F.J. M.
F.J. M.
User
Author

Dear Riccardo

I also tried to change the stackorder in the menu, where i moved tops to the second position in the menu but also this gives no result. Maybe when I remove the whole tops page and make it all over, would that give any result do you think?

Best regards

Read more
Posted on the from F.J. M.
F.J. M.
F.J. M.
User
Author

dear Riccardo,

I removed the Tops option in the pull down-menu and reinstalled it. This gave the problem that most of the pictures in the website gave "Image Generation Error". After pressing Ctrl for preview most pictures (2 still problem) are displayed well and now the website is projected good on PC and smartphone as well.

best regards

Frans

Read more
Posted on the from F.J. M.