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Malka N.
Malka N.
User

I don't receive the client order information  en

Author: Malka N.
Visited 1149, Followers 1, Shared 0  

Hi potential helpers,

Here is my problem : 

I have launched a website for a writer few month ago.

I had to add his first book few weeks ago and peapole has started to buy it, everything works fine, the paypal & the shopping basket works wells, BUT he (and i) doesn't receive the user order information wich is in the form before he get transfered to paypal.

So the client get a number for his order but i can't know who's who ...

Thank you so much for your help, it's a kinda urgent !

Posted on the
1 ANSWERS
Gabriele P.
Gabriele P.
User

...firstly check the PHP panel, if it is work correctly, you must to have all the lights green; after check again all the settings you have done...(email address, etc.); at the end check on the junk email...you never know...

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Posted on the from Gabriele P.