Captcha not working after switching from x5 captcha to google captcha

Author: Cynthia G.

Visited 2068, Followers 1, Shared 0

Tags: captcha,google,website x5 evolution 12

Hi,

I switched from X5 captcha to Google captcha but it doesn't appear to be working. I got the two keys from the google website and entered them into the X5 "Privacy & Security" section, but captcha does not appear on my website. I checked to make sure captcha is enabled in the send option of my email forms, and it is. Can you please let me know what I am missing.

Thanks very much.

Cynthia G.

Posted on the 04/14/2016 20:42:03

4 ANSWERS

Paul M.

Moderator

Hello Cynthia,

Please see this thread:

https://helpcenter.websitex5.com/post/139447

Kind regards,

Paul

Posted on the 04/14/2016 20:47:25 from Paul M.

Cynthia G.

User
Author

Attached is a copy of the send file (email address obscured).

Posted on the 04/14/2016 20:56:55 from Cynthia G.

Cynthia G.

User
Author

And here is a copy of the Privacy and Security file (keys obscured).

Posted on the 04/14/2016 21:04:14 from Cynthia G.

Cynthia G.

User
Author

Perfect, Paul. Thank you!

Posted on the 04/14/2016 21:50:57 from Cynthia G.