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Peter Nemec
Peter Nemec
User

Link to anchor in another page does not work  en

Author: Peter Nemec
Visited 2103, Followers 1, Shared 0  

When I use link to anchor in the same page, it works correctly. But when link is to another page of my web and its anchor, page stays visible at top, it does not scroll to anchor. Please correct this bug. Thanks

Posted on the
11 ANSWERS
Paul M.
Paul M.
Moderator

Hello Peter,

Please can you post a link to a webpage where this problem can be seen?

I cannot reproduce this issue in testing.

Kind regards,

Paul

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Posted on the from Paul M.
Gabriele P.
Gabriele P.
User

Hi, I tryed with Chrome Browser and it works properly; my suggestion: try with different Browser and, if you can, with different PC.

regards.

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Posted on the from Gabriele P.
Peter Nemec
Peter Nemec
User
Author

Hi, I have tried this on 3 PCs, with Chrome browser and Microsoft Edge and Explorer. It does not work. Link http://www.ipndata.sk/mam/index.html#obmedzenia_free_verzie does not scroll this page to the table cell with anchor. I have saved page index.html to the disk and have tried to search text of anchor "#obmedzenia_free_verzie", but it doesn not exists in this page. I have tried to export all web site again, but the problem persists.

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Posted on the from Peter Nemec
Gabriele P.
Gabriele P.
User

...maybe I misanderstood, but as attachements you can see what I watch on my PC...

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Posted on the from Gabriele P.
Peter Nemec
Peter Nemec
User
Author

SC00388.png shows top of the page  http://www.ipndata.sk/mam/index.html But anchor #obmedzenia_free_verzie is set for table cell of this page shown in attachment. Why page is not scrolled to this table?

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Posted on the from Peter Nemec
Peter Nemec
Peter Nemec
User
Author

I hope, attached screenshot can help you. It shows set anchor. Why I cannot find text of anchor in page index.html? Why the page is not scrolled to this anchor?

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Posted on the from Peter Nemec
Paul M.
Paul M.
Moderator

Please post a screenshot showing in detail your settings for the link which you have made in WebSite X5, as per my screenshot attached

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Posted on the from Paul M.
Peter Nemec
Peter Nemec
User
Author

Here you go. Is this what you want?

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Posted on the from Peter Nemec
Paul M.
Paul M.
Moderator

Yes, thank you.

I will notify Incomedia on your behalf and ask them to provide an official response.  Please note that they do not work over the weekend.  During normal working periods you can expect a response within 24/48 hours.

I am not able to reproduce this issue when setting an anchor to a table on another page from within WebSite X5  -  it works perfectly for me...  so we will ask Incomedia for their comments.  Your patience in the meantime is appreciated.

One last thing you can try whilst waiting is this...  hold down the 'CTRL' key and enter the Preview mode in WebSite X5...  once the Preview is fully built, export the entire project to the server in Step 5, using the option to export ALL files, not just those recently modified.  Then thoroughly clear your browser cache, and test again.

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Posted on the from Paul M.
Peter Nemec
Peter Nemec
User
Author

Yes, it works. Your advice helps. I did Ctrl+Preview and then upload ALL files. Now it works correctly.

I exported ALL files before, but without Ctrl+Preview

Thank you very much.

Best regards

Peter Nemec

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Posted on the from Peter Nemec