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Peter Nemec
Peter Nemec
User

Link to anchor in another page does not work  en

Autor: Peter Nemec
Visitado 2324, Followers 1, Compartido 0  

When I use link to anchor in the same page, it works correctly. But when link is to another page of my web and its anchor, page stays visible at top, it does not scroll to anchor. Please correct this bug. Thanks

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Paul M.
Paul M.
Moderator

Hello Peter,

Please can you post a link to a webpage where this problem can be seen?

I cannot reproduce this issue in testing.

Kind regards,

Paul

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Gabriele P.
Gabriele P.
User

Hi, I tryed with Chrome Browser and it works properly; my suggestion: try with different Browser and, if you can, with different PC.

regards.

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Peter Nemec
Peter Nemec
User
Autor

Hi, I have tried this on 3 PCs, with Chrome browser and Microsoft Edge and Explorer. It does not work. Link http://www.ipndata.sk/mam/index.html#obmedzenia_free_verzie does not scroll this page to the table cell with anchor. I have saved page index.html to the disk and have tried to search text of anchor "#obmedzenia_free_verzie", but it doesn not exists in this page. I have tried to export all web site again, but the problem persists.

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Gabriele P.
Gabriele P.
User

...maybe I misanderstood, but as attachements you can see what I watch on my PC...

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Peter Nemec
Peter Nemec
User
Autor

SC00388.png shows top of the page  http://www.ipndata.sk/mam/index.html But anchor #obmedzenia_free_verzie is set for table cell of this page shown in attachment. Why page is not scrolled to this table?

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Peter Nemec
Peter Nemec
User
Autor

I hope, attached screenshot can help you. It shows set anchor. Why I cannot find text of anchor in page index.html? Why the page is not scrolled to this anchor?

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Paul M.
Paul M.
Moderator

Please post a screenshot showing in detail your settings for the link which you have made in WebSite X5, as per my screenshot attached

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Peter Nemec
Peter Nemec
User
Autor

Here you go. Is this what you want?

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Paul M.
Paul M.
Moderator

Yes, thank you.

I will notify Incomedia on your behalf and ask them to provide an official response.  Please note that they do not work over the weekend.  During normal working periods you can expect a response within 24/48 hours.

I am not able to reproduce this issue when setting an anchor to a table on another page from within WebSite X5  -  it works perfectly for me...  so we will ask Incomedia for their comments.  Your patience in the meantime is appreciated.

One last thing you can try whilst waiting is this...  hold down the 'CTRL' key and enter the Preview mode in WebSite X5...  once the Preview is fully built, export the entire project to the server in Step 5, using the option to export ALL files, not just those recently modified.  Then thoroughly clear your browser cache, and test again.

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Peter Nemec
Peter Nemec
User
Autor

Yes, it works. Your advice helps. I did Ctrl+Preview and then upload ALL files. Now it works correctly.

I exported ALL files before, but without Ctrl+Preview

Thank you very much.

Best regards

Peter Nemec

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