Preview Does Not Load 
Author: Chris E.
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After I installed the latest updates for Professional 12, the Preview does not load anymore. After a long while I get a time out message with some strange characters. It is critically important that I get this resolved as soon as possible.
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that's a very strange situation; any screen shot? it's the first time? wath about your O.S.?
just to understand...
Hello Chris,
Does it happens with every project also a new one?
Could you send a sreenshot of the error message you get?
Try to change the port in the preferences when you start the program to see if this helps.
Many thanks!
Author
Hi Gabriele,
I suspect that it is due to a firewall rule if something similar. If I unplug from the network, everything works fine, but the moment I connect, the preview doesn't work.
The strange thing is that it only happens after the recent update; something must have changed for the firewall to block the preview.
I will take it up with our IT department.
Regards,
Chris
Hello Chris,
Try to see if changing the port used for the preview in the preferences helps to solve the experienced issue.
Many thanks!