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Luis S.
Luis S.
User

Program still crashes too often  en

Author: Luis S.
Visited 2491, Followers 1, Shared 0  

Only when working with responsive view activated, if i do not activate that option I can work without a problem.

This is the error I get (1 out of 4 times) when I click on preview:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: WebSiteX5.exe
Application Version: 12.0.8.29
Application Timestamp: 575fbb10
Hang Signature: 312b
Hang Type: 4
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 13322
Additional Hang Signature 1: 312b6d7819c667f37a1404d30fb83d85
Additional Hang Signature 2: cad5
Additional Hang Signature 3: cad534e1547413ed7daf07d633889809
Additional Hang Signature 4: 74c3
Additional Hang Signature 5: 74c3f93ee40bad90661ff98e611808a7
Additional Hang Signature 6: 475d
Additional Hang Signature 7: 475d00d0128fa2d5b941ef650c22a299

Posted on the
14 ANSWERS - 2 USEFUL
Incomedia
Claudio D.
Incomedia

Hello Luis,

The same happens also in a new project as soon as you activate the responsive functionality or only in a specific project?

Which windows version are you using?

Many thanks!

Read more
Posted on the from Claudio D.
Luis S.
Luis S.
User
Author

Hey Claudio!

This happens with every project, new or old when previewing the web and responsive view is activated (when responsive is not active, the problem is not present).

Windows 7 Ultimate 64 bit

Intel core i5-3230

Ram 8GB

Thanks!

Read more
Posted on the from Luis S.
Incomedia
Claudio D.
Incomedia

Hello Luis,

As first verify to have all available windows updates and hotfixes installed.

Once done proceed to repair the .NET Frameworks:

To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718

And then install also all Visual C++ by choosing always the x86 Version:

2010 - https://www.microsoft.com/en-us/download/details.aspx?id=5555
2012 - https://www.microsoft.com/en-us/download/details.aspx?id=30679
2013 - https://www.microsoft.com/en-us/download/details.aspx?id=40784
2015 - https://www.microsoft.com/en-us/download/details.aspx?id=48145

Many thanks!

Read more
Posted on the from Claudio D.
Luis S.
Luis S.
User
Author

ok, did every step as you told me, but now the program is crashing whenever I try to use JSSOR Slider:

28-07-2016 15:36:16 [EXCEPTION] Could not load file or assembly \'System, Version=2.0.5.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e, Retargetable=Yes\' or one of its dependencies. The given assembly name or codebase was invalid. (Exception from HRESULT: 0x80131047) Jint at Jint.Engine..ctor(Action`1 options) at WebsiteX5.BL.PageObjects.Helpers.JSEngine..ctor() at WebsiteX5.BL.PageObjects.ObjectPluginApp.getJSEngine() at WebsiteX5.BL.PageObjects.ObjectPluginApp.NotifyFieldValueChanged(String fieldId, List`1 currentFieldValues) at (Object , String , List`1 ) at A.BLH.A(Object , String , List`1 ) at A.NH.JH.A(Object , EventArgs ) at (Object , Object , EventArgs ) at A.ETD.A(Object , Object , EventArgs ) at A.TD.GB() at A.TD.GB(Object , EventArgs ) at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ButtonBase.WndProc(Message& m) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 28-07-2016 15:36:14 [INFO] Plugin app cannot update its contents: Could not load file or assembly \'System, Version=2.0.5.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e, Retargetable=Yes\' or one of its dependencies. The given assembly name or codebase was invalid. (Exception from HRESULT: 0x80131047) 28-07-2016 15:36:14 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:36:14 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:36:14 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:36:14 [INFO] wizObjectPluginApp 28-07-2016 15:36:14 [INFO] Recover Responsive - End 28-07-2016 15:36:14 [INFO] Recover Responsive - Start 28-07-2016 15:36:14 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:36:07 [INFO] 0 Page 0 - End 29 28-07-2016 15:36:07 [INFO] Saved! 28-07-2016 15:36:07 [INFO] Saving Metadata... 28-07-2016 15:36:07 [INFO] ---> http://127.0.0.1:8080/index.html 28-07-2016 15:36:07 [INFO] Waiting 1 Threads 28-07-2016 15:36:07 [INFO] Page 0 - Ending... 29 28-07-2016 15:36:07 [INFO] Change time: 0 2016-07-28 11:36:07 28-07-2016 15:36:07 [INFO] Waiting 1 Threads 28-07-2016 15:36:06 [INFO] Page 0 - Start 29 28-07-2016 15:36:06 [INFO] 75 File images\\001.jpg - End 18 28-07-2016 15:36:06 [INFO] 50 File sitemap.xml - End 19 28-07-2016 15:36:06 [INFO] 50 File res/search.inc.php - End 8 28-07-2016 15:36:06 [INFO] File res/search.inc.php - Start 8 28-07-2016 15:36:06 [INFO] File sitemap.xml - Start 19 28-07-2016 15:36:06 [INFO] File images\\001.jpg - Start 18 28-07-2016 15:36:05 [INFO] wizPageCreation 28-07-2016 15:36:02 [INFO] wizObjectImage 28-07-2016 15:36:02 [INFO] Recover Responsive - End 28-07-2016 15:36:02 [INFO] Recover Responsive - Start 28-07-2016 15:36:02 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:35:57 [INFO] wizPageCreation 28-07-2016 15:35:55 [INFO] Plugin app cannot update its contents: Could not load file or assembly \'System, Version=2.0.5.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e, Retargetable=Yes\' or one of its dependencies. The given assembly name or codebase was invalid. (Exception from HRESULT: 0x80131047) 28-07-2016 15:35:55 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:35:55 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:35:55 [INFO] WSX5 Invoke Helper: Cannot invoke a method on a control that has no handle. 28-07-2016 15:35:55 [INFO] wizObjectPluginApp 28-07-2016 15:35:54 [INFO] Loading Jint, Version=2.5.0.0, Culture=neutral, PublicKeyToken=2e92ba9c8d81157f 28-07-2016 15:35:54 [INFO] wizPageCreation 28-07-2016 15:35:53 [INFO] Loading Atalasoft.dotImage.WinControls, Version=9.0.2.43320, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 28-07-2016 15:35:52 [INFO] wizPlanWebsite 28-07-2016 15:35:51 [INFO] Waiting 1 Threads 28-07-2016 15:35:51 [INFO] 0 File captcha\\imcpa_fsk.gif - End 7 28-07-2016 15:35:51 [INFO] Waiting 3 Threads 28-07-2016 15:35:51 [INFO] 96 File captcha\\imcpa_k6z.gif - End 6 28-07-2016 15:35:51 [INFO] 93 File captcha\\imcpa_8t5.gif - End 9 28-07-2016 15:35:51 [INFO] Waiting 4 Threads 28-07-2016 15:35:51 [INFO] 90 File captcha\\imcpa_ns3.gif - End 4 28-07-2016 15:35:50 [INFO] Waiting 6 Threads 28-07-2016 15:35:50 [INFO] 87 File captcha\\imcpa_u3x.gif - End 17 28-07-2016 15:35:50 [INFO] 84 File pluginAppObj_01\\002.jpg - End 8 28-07-2016 15:35:50 [INFO] 81 File captcha\\imcpa_r4d.gif - End 16 28-07-2016 15:35:50 [INFO] Waiting 9 Threads 28-07-2016 15:35:50 [INFO] 78 File captcha\\imcpa_n35.gif - End 20 28-07-2016 15:35:50 [INFO] 75 File captcha\\imcpa_jx5.gif - End 19 28-07-2016 15:35:50 [INFO] 71 File captcha\\imcpa_jx5.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_jx5.gif - Start 18 28-07-2016 15:35:50 [INFO] 68 File captcha\\imcpa_u3x.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_u3x.gif - Start 18 28-07-2016 15:35:50 [INFO] 65 File captcha\\imcpa_ns3.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_ns3.gif - Start 18 28-07-2016 15:35:50 [INFO] 62 File captcha\\imcpa_fsk.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_fsk.gif - Start 18 28-07-2016 15:35:50 [INFO] 59 File captcha\\imcpa_k6z.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_k6z.gif - Start 18 28-07-2016 15:35:50 [INFO] 56 File captcha\\x5captcha.php - End 18 28-07-2016 15:35:50 [INFO] File captcha\\x5captcha.php - Start 18 28-07-2016 15:35:50 [INFO] 53 File captcha\\imcpa_k66.gif - End 18 28-07-2016 15:35:50 [INFO] Waiting 21 Threads 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_k66.gif - Start 18 28-07-2016 15:35:50 [INFO] 50 File captcha\\imcpa_8t5.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_8t5.gif - Start 18 28-07-2016 15:35:50 [INFO] 46 File captcha\\imcpa_n35.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_n35.gif - Start 18 28-07-2016 15:35:50 [INFO] 43 File captcha\\imcpa_xlx.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_xlx.gif - Start 18 28-07-2016 15:35:50 [INFO] 40 File captcha\\imcpa_r4d.gif - End 18 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_r4d.gif - Start 18 28-07-2016 15:35:50 [INFO] 37 File res/search.inc.php - End 18 28-07-2016 15:35:50 [INFO] File res/search.inc.php - Start 18 28-07-2016 15:35:50 [INFO] 34 File res\\imImage.swf - End 18 28-07-2016 15:35:50 [INFO] File res\\imImage.swf - Start 18 28-07-2016 15:35:50 [INFO] Waiting 26 Threads 28-07-2016 15:35:50 [INFO] 31 File res\\expressInstall.swf - End 18 28-07-2016 15:35:50 [INFO] File res\\expressInstall.swf - Start 18 28-07-2016 15:35:50 [INFO] 28 File res\\imPanZoom.swf - End 18 28-07-2016 15:35:50 [INFO] File res\\imPanZoom.swf - Start 18 28-07-2016 15:35:50 [INFO] 25 File captcha\\imcpa_xlx.gif - End 18 28-07-2016 15:35:50 [INFO] File pluginAppObj_01\\002.jpg - Start 8 28-07-2016 15:35:50 [INFO] 21 File captcha\\imcpa_k66.gif - End 8 28-07-2016 15:35:50 [INFO] Waiting 28 Threads 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_8t5.gif - Start 9 28-07-2016 15:35:50 [INFO] 18 File pluginAppObj_01\\003.jpg - End 9 28-07-2016 15:35:50 [INFO] File captcha\\imcpa_fsk.gif - Start 7 28-07-2016 15:35:50 [INFO] 15 File pluginAppObj_01\\001.jpg - End 7 28-07-2016 15:35:50 [INFO] Waiting 28 Threads 28-07-2016 15:35:50 [INFO] Waiting 28 Threads 28-07-2016 15:35:50 [INFO] Waiting 28 Threads 28-07-2016 15:35:50 [INFO] Loading System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:50 [INFO] Waiting 28 Threads 28-07-2016 15:35:49 [INFO] Loading Atalasoft.dotImage.Lib, Version=9.0.2.43320, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 28-07-2016 15:35:49 [INFO] Waiting 32 Threads 28-07-2016 15:35:49 [INFO] Loading Atalasoft.Shared, Version=3.0.0.4, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 28-07-2016 15:35:49 [INFO] File pluginAppObj_01\\003.jpg - Start 9 28-07-2016 15:35:49 [INFO] 12 File appsresources\\jssor.slider.css - End 9 28-07-2016 15:35:49 [INFO] File pluginAppObj_01\\001.jpg - Start 7 28-07-2016 15:35:49 [INFO] 9 File appsresources\\jssor.slider.min.js - End 7 28-07-2016 15:35:49 [INFO] File appsresources\\jssor.slider.css - Start 9 28-07-2016 15:35:49 [INFO] File appsresources\\jssor.slider.min.js - Start 7 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_k6z.gif - Start 6 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_ns3.gif - Start 4 28-07-2016 15:35:49 [INFO] Loading Atalasoft.dotImage, Version=9.0.2.43320, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_jx5.gif - Start 19 28-07-2016 15:35:49 [INFO] 6 File sitemap.xml - End 19 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_u3x.gif - Start 17 28-07-2016 15:35:49 [INFO] 3 File captcha\\x5captcha.php - End 17 28-07-2016 15:35:49 [INFO] File captcha\\x5captcha.php - Start 17 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_xlx.gif - Start 18 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_r4d.gif - Start 16 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_n35.gif - Start 20 28-07-2016 15:35:49 [INFO] File captcha\\imcpa_k66.gif - Start 8 28-07-2016 15:35:49 [INFO] File sitemap.xml - Start 19 28-07-2016 15:35:49 [INFO] wizGeneralSettings 28-07-2016 15:35:49 [INFO] Loading Microsoft.mshtml, Version=7.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 28-07-2016 15:35:49 [INFO] C:\\Users\\Luis\\Documents\\Incomedia\\WebSite X5 v12 - Professional\\TELCEC\\Preview | Server accepting requests 28-07-2016 15:35:48 [INFO] Loading Microsoft.WindowsAPICodePack, Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 28-07-2016 15:35:48 [INFO] Loading Microsoft.WindowsAPICodePack.Shell, Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 28-07-2016 15:35:48 [INFO] Loading 1v5xsaju, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:48 [INFO] Saved! 28-07-2016 15:35:48 [INFO] Loading prgxz2wr, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:48 [INFO] Loading System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 28-07-2016 15:35:48 [INFO] Saving Metadata... 28-07-2016 15:35:46 [INFO] Loading i2b5wb4q, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:45 [INFO] site | Server ready 28-07-2016 15:35:45 [INFO] site | Server running on 127.0.0.1:8080 28-07-2016 15:35:38 [INFO] Loading Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 28-07-2016 15:35:37 [INFO] Loading System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:34 [INFO] Loading 4dfivjni, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:34 [INFO] wizProjectSelection 28-07-2016 15:35:32 [INFO] Loading System.IdentityModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:32 [INFO] Loading System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:32 [INFO] Loading System.Transactions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:32 [INFO] Loading System.Runtime.DurableInstancing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 28-07-2016 15:35:32 [INFO] Loading SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:32 [INFO] Loading System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:30 [INFO] wizStart 28-07-2016 15:35:30 [INFO] Loading CefSharp.WinForms, Version=39.0.1.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 28-07-2016 15:35:30 [INFO] Loading CefSharp, Version=39.0.1.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 28-07-2016 15:35:30 [INFO] Loading CefSharp.Core, Version=39.0.1.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 28-07-2016 15:35:29 [INFO] Loading WebSiteX5.Browser, Version=3.0.0.12, Culture=neutral, PublicKeyToken=90163a1b10d8b8a5 28-07-2016 15:35:29 [INFO] Opening the Main Window 28-07-2016 15:35:29 [INFO] Creating Wizard Manager 28-07-2016 15:35:29 [INFO] Configuring Form Main 28-07-2016 15:35:29 [INFO] Creating WBE 28-07-2016 15:35:29 [INFO] Updating Libraries - End 28-07-2016 15:35:29 [INFO] Updating PluginApps 28-07-2016 15:35:29 [INFO] Updating Templates 28-07-2016 15:35:27 [INFO] Loading System.Security, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 28-07-2016 15:35:27 [INFO] Updating User Status 28-07-2016 15:35:27 [INFO] Updating Libraries - Start 28-07-2016 15:35:27 [INFO] Loading Libraries - End 28-07-2016 15:35:27 [INFO] Loading hnbmnh4k, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:27 [INFO] Loading Cart Steps Styles 28-07-2016 15:35:27 [INFO] Loading zwdywcvq, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:26 [INFO] Loading Page Layouts 28-07-2016 15:35:26 [INFO] Loading fdi1t1cb, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:25 [INFO] Loading lgrxicdy, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:25 [INFO] Loading Cell Formats 28-07-2016 15:35:25 [INFO] Loading q35zq2zb, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:25 [INFO] Loading Image Editor Properties 28-07-2016 15:35:25 [INFO] Loading b2avbefd, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:25 [INFO] Loading Templates 28-07-2016 15:35:25 [INFO] Loading System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 28-07-2016 15:35:24 [INFO] Loading PluginApps 28-07-2016 15:35:24 [INFO] Loading q3slul1p, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:24 [INFO] Loading Buttons Styles 28-07-2016 15:35:24 [INFO] Loading gdhciymb, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:24 [INFO] Loading Buttons 28-07-2016 15:35:24 [INFO] Loading e1srvgoa, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:24 [INFO] Loading Languages 28-07-2016 15:35:24 [INFO] Loading towbk4bm, Version=12.0.8.29, Culture=neutral, PublicKeyToken=null 28-07-2016 15:35:24 [INFO] Loading Currencies 28-07-2016 15:35:24 [INFO] Adding Font Family: Ubuntu 28-07-2016 15:35:24 [INFO] Adding Font Family: Roboto Black 28-07-2016 15:35:24 [INFO] Adding Font Family: Roboto 28-07-2016 15:35:24 [INFO] Adding Font Family: Quicksand 28-07-2016 15:35:24 [INFO] Adding Font Family: Quicksand 28-07-2016 15:35:24 [INFO] Adding Font Family: Open Sans 28-07-2016 15:35:24 [INFO] Adding Font Family: Lobster 28-07-2016 15:35:24 [INFO] Adding Font Family: Josefin Slab 28-07-2016 15:35:24 [INFO] Adding Font Family: Fjalla One 28-07-2016 15:35:24 [INFO] Adding Font Family: Courgette 28-07-2016 15:35:24 [INFO] Adding Font Family: ZWAdobeF 28-07-2016 15:35:24 [INFO] Adding Font Family: Wingdings 3 28-07-2016 15:35:24 [INFO] Adding Font Family: Wingdings 2 28-07-2016 15:35:24 [INFO] Adding Font Family: Wingdings 28-07-2016 15:35:24 [INFO] Adding Font Family: Wide Latin 28-07-2016 15:35:24 [INFO] Adding Font Family: Webdings 28-07-2016 15:35:24 [INFO] Adding Font Family: Vrinda 28-07-2016 15:35:24 [INFO] Adding Font Family: Vladimir Script 28-07-2016 15:35:24 [INFO] Adding Font Family: Vivaldi 28-07-2016 15:35:24 [INFO] Adding Font Family: Viner Hand ITC 28-07-2016 15:35:24 [INFO] Adding Font Family: Vijaya 28-07-2016 15:35:24 [INFO] Adding Font Family: Verdana 28-07-2016 15:35:24 [INFO] Adding Font Family: Vani 28-07-2016 15:35:24 [INFO] Adding Font Family: Utsaah 28-07-2016 15:35:24 [INFO] Adding Font Family: Ubuntu 28-07-2016 15:35:24 [INFO] Adding Font Family: Tunga 28-07-2016 15:35:24 [INFO] Adding Font Family: Trebuchet MS 28-07-2016 15:35:24 [INFO] Adding Font Family: Traditional Arabic 28-07-2016 15:35:24 [INFO] Adding Font Family: Times New Roman 28-07-2016 15:35:24 [INFO] Adding Font Family: Tempus Sans ITC 28-07-2016 15:35:24 [INFO] Adding Font Family: Tahoma 28-07-2016 15:35:24 [INFO] Adding Font Family: Symbol 28-07-2016 15:35:24 [INFO] Adding Font Family: Sylfaen 28-07-2016 15:35:24 [INFO] Adding Font Family: Subway 28-07-2016 15:35:24 [INFO] Adding Font Family: Stencil 28-07-2016 15:35:24 [INFO] Adding Font Family: Snap ITC 28-07-2016 15:35:24 [INFO] Adding Font Family: SimSun-ExtB 28-07-2016 15:35:24 [INFO] Adding Font Family: SimSun 28-07-2016 15:35:24 [INFO] Adding Font Family: Simplified Arabic Fixed 28-07-2016 15:35:24 [INFO] Adding Font Family: Simplified Arabic 28-07-2016 15:35:24 [INFO] Adding Font Family: SimHei 28-07-2016 15:35:24 [INFO] Adding Font Family: Shruti 28-07-2016 15:35:24 [INFO] Adding Font Family: Showcard Gothic 28-07-2016 15:35:24 [INFO] Adding Font Family: Shonar Bangla 28-07-2016 15:35:24 [INFO] Adding Font Family: Segoe UI Symbol 28-07-2016 15:35:24 [INFO] Adding Font Family: Segoe UI Semilight 28-07-2016 15:35:24 [INFO] Adding Font Family: Segoe UI Semibold 28-07-2016 15:35:24 [INFO] Adding Font Family: Segoe UI Light 28-07-2016 15:35:24 [INFO] Adding Font Family: Segoe UI 28-07-2016 15:35:24 [INFO] Adding Font Family: Segoe Script 28-07-2016 15:35:24 [INFO] Adding Font Family: Segoe Print 28-07-2016 15:35:24 [INFO] Adding Font Family: Scada 28-07-2016 15:35:24 [INFO] Adding Font Family: Sansita One 28-07-2016 15:35:24 [INFO] Adding Font Family: Sakkal Majalla 28-07-2016 15:35:24 [INFO] Adding Font Family: Rod 28-07-2016 15:35:24 [INFO] Adding Font Family: Roboto Condensed 28-07-2016 15:35:24 [INFO] Adding Font Family: Roboto Black 28-07-2016 15:35:24 [INFO] Adding Font Family: Roboto 28-07-2016 15:35:24 [INFO] Adding Font Family: Ravie 28-07-2016 15:35:24 [INFO] Adding Font Family: Raavi 28-07-2016 15:35:24 [INFO] Adding Font Family: Quicksand 28-07-2016 15:35:24 [INFO] Adding Font Family: PT Sans Narrow 28-07-2016 15:35:24 [INFO] Adding Font Family: PT Sans 28-07-2016 15:35:24 [INFO] Adding Font Family: Poor Richard 28-07-2016 15:35:24 [INFO] Adding Font Family: PMingLiU-ExtB 28-07-2016 15:35:24 [INFO] Adding Font Family: PMingLiU 28-07-2016 15:35:24 [INFO] Adding Font Family: Playbill 28-07-2016 15:35:23 [INFO] Adding Font Family: Plantagenet Cherokee 28-07-2016 15:35:23 [INFO] Adding Font Family: Philosopher 28-07-2016 15:35:23 [INFO] Adding Font Family: Parchment 28-07-2016 15:35:23 [INFO] Adding Font Family: Palatino Linotype 28-07-2016 15:35:23 [INFO] Adding Font Family: Open Sans 28-07-2016 15:35:23 [INFO] Adding Font Family: Onyx 28-07-2016 15:35:23 [INFO] Adding Font Family: Old English Text MT 28-07-2016 15:35:23 [INFO] Adding Font Family: Nyala 28-07-2016 15:35:23 [INFO] Adding Font Family: NSimSun

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Posted on the from Luis S.
Luis S.
Luis S.
User
Author

Ok, installed NET 4.5 and now it is working ok, remember to add that extra step when commenting the instructions.

I'll be commenting how the program goes from now on 

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Posted on the from Luis S.
Luis S.
Luis S.
User
Author

Hello again!

Nope, still the same problems 

Error msg:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: WebSiteX5.exe
Application Version: 12.0.8.29
Application Timestamp: 575fbb10
Hang Signature: 312b
Hang Type: 4
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 13322
Additional Hang Signature 1: 312b6d7819c667f37a1404d30fb83d85
Additional Hang Signature 2: d07b
Additional Hang Signature 3: d07b67066456555ed6cbc13d308e612d
Additional Hang Signature 4: 74c3
Additional Hang Signature 5: 74c3f93ee40bad90661ff98e611808a7
Additional Hang Signature 6: 5bf6
Additional Hang Signature 7: 5bf624ce6a43c1a5a708b624ab5458e5

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

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Posted on the from Luis S.
Incomedia
Claudio D.
Incomedia

Hello Luis,

With the same computer did the program previously worked correctly?

If yes please try to restore windows to a previous restore point to see if then all work correctly since it could be a program installed or an update in windows is causing this issue.

Please keep me updated.

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Posted on the from Claudio D.
Christine C.
Christine C.
User

I have the same problem. when preview it  sometimes it crashes out of X5 and I have to reload it again. This has been an ongoing issue. I remember that others have mentioned this problem. I do think it may be the X5 problem for them to look at.

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Posted on the from Christine C.
X5 Croatia
X5 Croatia
User

My app is never have that problem... Please do the folowing...

1. deinstal X5 aplication

2. run windows update

3. then reinstal the aplication again

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Posted on the from X5 Croatia
Luis S.
Luis S.
User
Author

Hey!

Sorry for the dalayed answer, yesterday I decided to do a clean Windows install, though I was almost certain it wouldn't do any difference, I use to do a clean installation once a year or so to keep my machine stable for work.

Well, I installed everything (NET and vcredist), updated windows and after all that I installed X5, but the result is the same I am working on a page and I just suffered a crash, this is the error windows is showing:

Problem Event Name: APPCRASH
Application Name: WebSiteX5.exe
Application Version: 12.0.8.29
Application Timestamp: 575fbb10
Fault Module Name: libcef.dll
Fault Module Version: 3.2171.2069.0
Fault Module Timestamp: 5511ef73
Exception Code: c0000005
Exception Offset: 000dca77
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13322
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

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Posted on the from Luis S.
Chris S.
Chris S.
User

Are you using Windows Defender, or a virus software that monitor in background, temporary turn off Real Time Protection and see what happens. I found that Defender on my Win 10 makes X5 Pro 12 crash, it is a processor and HD hog, I turn off real time protection and it runs fine.

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Posted on the from Chris S.
Luis S.
Luis S.
User
Author

Hey! 

Windows defender is off and I'm using Avast.

Still getting the same error code and crash when previewing (1 out of 4 times aprox.):

Application Timestamp: 575fbb10
Fault Module Name: libcef.dll
Fault Module Version: 3.2171.2069.0
Fault Module Timestamp: 5511ef73

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Posted on the from Luis S.
Incomedia
Claudio D.
Incomedia

Hello Luis,

Did you set the program in the whitelist of your antivirus to not have it scanned while it is working?

Can youp lease start a new project and then test this one to see if you get the same error?

Many thanks!

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Posted on the from Claudio D.
Chris S.
Chris S.
User

I have found out that X5 Pro 12 will run stable on my Win 10 machine with Windows Defender on if I have it plugged in to the mains and not running on battery. I think that Windows is trying to conserve power and not running processor too high, I remember there was settings that can be changed in the power management to prevent this, you may want to look at that too.

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Posted on the from Chris S.