WebSite X5Help Center

9 ANSWERS - 1 CORRECT
Jeff W.
Jeff W.
User
Author

Craig thanks for the link but if you had read my post you would have seen that i have done that already, it was working before and showing HST but for some reason it is all chnaged but showing VAT

Read more
Posted on the from Jeff W.
Incomedia
Claudio D.
Incomedia

Hello Jeff,

Is the correct language selected in step 1?

Have you tried to press CTRL while opening the preview to see if then it appears correctly?

Many thanks!

Read more
Posted on the from Claudio D.
Jeff W.
Jeff W.
User
Author

Hi

Cludio

yes i have checked the correct language, EN for english

i just checked the online web site and some of the product pages are in VAT and others are in HST

Thanks

Jeff

Read more
Posted on the from Jeff W.
JJ. JUAG
JJ. JUAG
User

Upload once all the data up after you have applied ctrl preview so sure all pages are customized.

JJ.

Read more
Posted on the from JJ. JUAG
Jeff W.
Jeff W.
User
Author

Claudio

i used the CTRL and it appears that the HST is ok in this preview, 

yes i have checked the correct language, EN for english

i just checked the online web site and some of the product pages are in VAT and others are in HST

Thanks

Jeff

Read more
Posted on the from Jeff W.
Jeff W.
Jeff W.
User
Author

JJ & Claudio

after the CTRL /Preview and reloading complete web site, it appears to be working correctly at this time. fingers crossed

can you explain the CTRL/Preview?

Thanks Jeff

Read more
Posted on the from Jeff W.
Paul M.
Paul M.
Moderator
Jeff W.
can you explain the CTRL/Preview?

CTRL/Preview forces WebSite X5 to rebuild the entire project from scratch, incorporating all user customisations and applying edits, etc.

When this is followed by an upload of ALL website files to the server (as advised by JJ), then you can be sure that the files on the server are as fresh and up-to-date as possible.

Read more
Posted on the from Paul M.
Jeff W.
Jeff W.
User
Author

Thanks to all that helped with my issue

Read more
Posted on the from Jeff W.