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Matt Mrdeza
Matt Mrdeza
User

Slow response on mobile device  en

Author: Matt Mrdeza
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I have created a few very simple websites with X5.  Its a great easy and intuitive product!  The problem I am having is my website is extremely slow to load on a mobile phone.  I am wanting to create some sites to enhance my on-line store so they need to work well on mobile.  A lot of my customers research my products on their phone.  The sites I created that are slow:

www.mrdeza.com

www.daytradermillionaire.com

These are really just tester sites at the moment while I learn x5, the real deal will be companion/information sites that compliment my main on-line store www.lidlox.com.  Lidlox.com is a godaddy store not an x5 website.

So when I test these sites on my galaxy note 4, they are extremly slow to load and are unresponsive for quite some time while loading.  I can go to my store at lidlox.com and it is fast to load.  I can go to you tube and watch a video with no buffering so I know my 4g connection is good.

I have a bigger site www.mrdezadesign.com also created with x5 version 9.

I recently upgraded to V12 and mrdeza.com and daytradermillionaire were upgraded to v12, but this did not solve the problem  These sites utilize the responsive features available in v12.  Awesome upgrade!  Love it.  Just need to solve the slow problem.  the daytradermillionaire site is 1.43MB when I analize it in V12.  Seems huge for a few pages with 2 small jpeg images.

Please help.

Matt

Posted on the
5 ANSWERS - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Matt,

I don't experience the slow loading you describe.  On the contrary, the sites load almost instantly.

This looks like it could possibly be a localised issue confined to your Galaxy Note 4?

Or perhaps an issue related to your mobile network/data provider?

Kind regards,

Paul

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Posted on the from Paul M.
Matt Mrdeza
Matt Mrdeza
User
Author

I get the same results on my wifes phone.  Other websites including video playback is fast on both phones.  we have good 4g in our area.  It is only these sites I recently created with X5 that hang up while loading.

Matt

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Posted on the from Matt Mrdeza
Matt Mrdeza
Matt Mrdeza
User
Author

It almost seems like the phone is trying to process something and stopping?

Matt

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Posted on the from Matt Mrdeza
Matt Mrdeza
Matt Mrdeza
User
Author

I just installed Firefox on my phone, I was using chrome.  Same result.  Flys thru surfing anything.  I can download emailed jpegs in a second or 2.  4g is great.  try to surf my sites, and no go.

Matt

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Posted on the from Matt Mrdeza
Matt Mrdeza
Matt Mrdeza
User
Author

By the way, my sirtes load fast on a wi fi connectoin.  But not on a good 4g connection?  Bizarre?

Matt

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Posted on the from Matt Mrdeza