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Michael R.
Michael R.
User

Move website X5 installation to new computer  en

Author: Michael R.
Visited 1859, Followers 1, Shared 0  

Dear Website X5 Team

I have purchased the versions 10, 11 and 12 of Website X5 and installed them on my laptop and desktop at home.

I am planning to buy both new laptop and computer for home and would like you to tell me how I can re-install all three versions on the new computers? Is there an Un-install function within X5 or do I have to uninstall them from Windows? If so, can I use the original activation codes again?

Thank you and best regards,

Michael

Posted on the
3 ANSWERS - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Michael,

WebSite X5 has its own uninstall program (one for each version of WebSite X5), which you will find listed as a shortcut on the program menu within Windows.  You can uninstall from Windows (control panel) if you prefer, as Windows will automatically locate and use the correct uninstaller.

When you reinstall simply use the same email address and licence key (during activation) as you did before.  You can check your licence key details here:

https://answers.websitex5.com/profile/licence

Kind regards,

Paul

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Posted on the from Paul M.
Incomedia
Elisa B.
Incomedia

Hello Michael,

I confirm what Paul has told you, just uninstall the program and then install it again on the new pc. If you are required an unlock code, which is possible, please follow these instructions: https://helpcenter.websitex5.com/post/25631

Kind regards.

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Posted on the from Elisa B.
Michael R.
Michael R.
User
Author

Dear Paul and Elisa,

thank you very much for your advise; that should do it.

Best regards

Michael

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Posted on the from Michael R.