Program crash when deleting a product 
Author: Henrik H.
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When I try to delete a product in a category, the program shut down. Is there a tool who can fix the product-table?
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Henrik H.
Sorry to hear that this does not work, I tested this and I got the same Issue, i shall set this post for Incemedia to respond so they can check and correct this behavior, thank you for sharing this.
In my test after restart x5 asked for a restore of a not good closed project, if you say yes then all should be ok again.
If you have a backup of your produsct list that that also is an option.
If this is also not available yoou could go back 1 saved project with the backup button in the project selection.
Hope this helps, again Thanks and sorry for the inconvience.
Best Regards
Andre
Author
Hi,
I always reply with a yes after restarting the software.
I do not have a product backup.
I have now tried to Redo 30 times, but it does not fix the error. It will destroy weeks of work for me, if this can not be fixed.
When I edit one of the posts I tries to delete, there is no problem, but I can not delete it.
brgd,
Henrik
Hello Hendrik,
But is your project still working? And are all the products there, the once you want to delete also?
If so then there is no work lost. If you can't delete the products then leave them for the time being, in the shop object you can set them to off so visitors won't see them.
Please give more information if you can't handle your products the way you want or work is lost, why is it lost? Or do you mean posts, and what is the issue with posts, are we talking about two different things?
Author
Hi,
Yes, I can use the software as long as I dont delete product, so until the problem is fixed I just keep all products :-)
My work is lost if I have to go back to ver12. I have made a lot of changes in the ver13 projects.
Post is a Danish word for record - sorry...
Then all is ok. Just wait for the fix. No problem further. Great thx!
Hello Henrik,
Which exact error message you receive when this happens?
If you start a new project do you experience the same issue?
Which exact steps you follow?
Many thanks!
Hello Claudio,
A new project work good.
Just send a crash report, also I have attached the export of my testwebsite where the issue also happens. If you import this you will get the error.
Maybe you could do the same test Henrik?
Best Regards,
Andre
Hello Andre,
Thank you for the CSV file. The developers are already working on the issue and it will be solved soon.
Many thanks!