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Donald M.
Donald M.
User

Shopping cart payment setup issue  en

Author: Donald M.
Visited 1097, Followers 1, Shared 0  

I want my customers to pay using a PayPal Buy Now button on the web site payment page, I don't want one in the e-mail they receive.

Problem is, I cannot make the Buy Now button appear only in the web page, it appears in the web page and the e-mail. There is a danger that the customer could think he hadn't paid successfully in the web page, and pay again.

These are the instructions in the help files, but they don't appear to correspond with what's on the screen.

In Payment Type | Cost, select the Pay now option and set "PayPal/Credit Card" as the Payment Type. Enter your PayPal Account in the field and indicate the pages in the website that must be displayed to confirm payment or to indicate an error during the transaction.

In Payment Type | Type, insert a description of the payment method that is suitable to be included in the order confirmation e-mail that will be sent to the customer when his order is received.

Posted on the
6 ANSWERS - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Donald,

The email contains the same content of step 4 on the cart page, included the payment button added, and at the moment it is not possible to not have it in the email.

I would like to suggest that you open an "Idea" Post where you describe to us the feature you would like to see implemented in the future releases of WebSite X5.

Many thanks!

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Posted on the from Claudio D.
Donald M.
Donald M.
User
Author

Hi Claudio,

Thanks for your reply.

I will do as you suggest and open an Idea post, but in the meantime I would like to go into my project files and delete the code, in the .php and.js files, which is generating the Buy Now button in the e-mail.

I've identified the four files* which contain the code referring to PayPal but I'm not sure exactly how much of it I need to remove, and I want to be sure that I delete the button from the e-mail, and not the webpage. Can you show me which code I need to delete ?


*
xcart5.js in the preview\cart folder
xcart5.js in the upload\cart folder
l10n.js in the preview\res folder
l1on.php in the preview\res folder


I realise that I may have to do this every time I upload changes to the site as Website X5 will probably reinstate the original code whenever I save changes, however I'm concerned about customers paying on the website then maybe not looking at the e-mail for 2-3 days and then paying again, having forgotten that they had already paid. I could put warning on the payment page telling them not to be again in the e-mail, but that wouldn't look very professional, and they would undoubtedly ask why the button couldn't just be taken off the e-mail.

As a last resort, if you could show me how to do it the other way round and delete the button from the webpage and not the e-mail, I could work with that.

Thanks,
Donald

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Posted on the from Donald M.
Incomedia
Claudio D.
Incomedia

Hello Donald,

Unfortunately I cannot help you with this since we provide only support for functions inside the program and not for custom HTML code or to modify the files generated by the program.

You can wait to see if someone of the community is able to help you.

Many thanks!

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Posted on the from Claudio D.
Donald M.
Donald M.
User
Author

Hi Claudio,

I've got round it (kind of) by modifying the code in stage 4 of the cart* and adding a line to the email (see attachments). It would be good if this section of stage 4 could be modified via the GUI.

*it's not just the button that appears in the cart and the email, any description or instruction you add does too, and it's not possible to have a form of wording that makes sense in both.

Thanks,
Donald

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Posted on the from Donald M.
Donald M.
Donald M.
User
Author

Sorry, forgot the attachments, here they are, together in the same picture.

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Posted on the from Donald M.
Incomedia
Claudio D.
Incomedia

Hello Donald,

It will be kept in consideration for the future releases of the program.

Many thanks!

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Posted on the from Claudio D.