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George D.
George D.
User

HTML code not working in 13 but works in 12  en

Author: George D.
Visited 2229, Followers 1, Shared 0  

Hi upgraded to 13, but when I import the web site from 12 to 13 the HTML code not working! any ideas?

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5 ANSWERS
Andre E
Andre E
Moderator
Best User of the month EN

George,

It should, maybe just create a new HTML object in x5 and set the code. Some code is now also used as seperate object, check the object list and update it.

I am not sure why you use it so it's difficukt to say.

A webpage or the code might help if above tip does not work.

Check also the conversion manual if note already done; https://helpcenter.websitex5.com/en/post/154023

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Posted on the from Andre E
George D.
George D.
User
Author

I tried re doing the code, by deleting it in 13, and putting it back in, but still the same, some elements of the code doesn’t show up and the rest is all jumbled, can’t understand why as it works perfectly in 12!

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Posted on the from George D.
Esahc ..
Esahc ..
Moderator

George, you should provide a link to your website page with the problem, and preferrably also provide the code you are using (as part of the post) so Andre can assist you.

You might also wish to advise if this code is simply in an html cell or being placed in the head of a page or header of the site.

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Posted on the from Esahc ..
George D.
George D.
User
Author

Hi I can’t post the code publicly, as it’s sensitive code and  is for a hotel bookings web site, I have tried the code on a new blank site, but still the same

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Posted on the from George D.
JJ. JUAG
JJ. JUAG
User

Notworking is too general, if you are not allowed to divide the code, ask the code creator whether the code is up-to-date with html or contains errors. Or enter the link where the page is published with the code.
If there are error messages, report this.

JJ.

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Posted on the from JJ. JUAG