WebSite X5Help Center

 
Kenneth McDermott
Kenneth McDermott
User

Showbox issue with PDF's on iPad and iPhone  en

Author: Kenneth McDermott
Visited 824, Followers 1, Shared 0  

When I point my "File or URL with ShowBox" choice to a PDF document in "Local File on PC" it works fine on my Windows 10 PC, but on my iPad and iPhone only the first page shows up for some reason. Here's the web page where you can check this:

http://www.ussvirginiabase.org/news-clips.html

I've tried changing the "Size" in the "ShowBox Properties" section, but it doesn't affect the result.

Any ideas?

Thanks!

Kenn

Posted on the
1 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Hi Kenn

Sadly displaying a pdf in a showbox also behaves badly on Android phones. The showbox opens, the pdf downloads, but to view the pdf it gets opened in a new window. On my phone it was necessary to locate the pdf in the download folder.

I have a number of websites with many pdf's, can I suggest you simply have the pdf open in a new window. It is not as classy as a showbox on the desktop, but it should work on all devices.

You may also not be aware that your copyright note is too wide for the mobile view. On my phone this means the page content is squeezed into the left hand half of the screen making information in the tables (already suffering from not being responsive) more difficult to read.

https://helpcenter.websitex5.com/en/post/166972

Read more
Posted on the from Esahc ..