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Maxroy AS R.
Maxroy AS R.
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Videos made in WebAnimator in X5 ver. 13 do not work!  en

Author: Maxroy AS R.
Visited 1377, Followers 1, Shared 0  

Videos made in WebAnimator + I do not  appear in the website x5 v.13 when I upload it as amimator animaskjon in x5 v. 13. Tekxt and image and other materials are displayed, but not the video that should be in the background. Are building a side to an important customer, and this is is great urgent problem to answer. What am I doing wrong? Best regards, Roy

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3 ANSWERS
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Elisa B.
Incomedia

Hi Roy, 

I am sorry to hear about that!

Does this happen in the preview or online? Could you please provide me with the link to your website, so I can do a deeper check? Also, does this happen on all browsers? 

Thank you in advance for the information, I wish you a lovely day. Kind regards.

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Posted on the from Elisa B.
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Elisa B.
Incomedia

Dear Roy, 

could you pelase tell me exactly where the animation should be? 

Thank you. Kind regards. 

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Posted on the from Elisa B.