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Gyula Kertai
Gyula Kertai
User

The effects do not work  en

Author: Gyula Kertai
Visited 859, Followers 2, Shared 0  

Opening a Reveal effect window, I defined an effect. In Preview mode it works, but unfortunately, opening the website in both of Chrome and MS Edge browsers I see an empty space instead of object.

Anybody help me?

Gyula

Posted on the
2 ANSWERS - 1 USEFUL
Andre E
Andre E
Moderator

Check if you have php support with your provider, you need php support for effects and e-mail and other items.

You can also go to your admin panel, add /admin behind your webadres. The login for the admin is found in x5 step 1 settings, advanced-> acces managemend.

Do the test there, it could be that the panel also does not work correct without php support.

If there is php support then do a new full upload, goto website, press F5 in your browser and see if it works then.

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Posted on the from Andre E
Incomedia
Claudio D.
Incomedia

Hello Gyula Kertai,

Can you please write me the link to your website and send me also as attachment a screenshot of how it looks like in the preview?

Many thanks!

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Posted on the from Claudio D.