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Nigel Blumenthal
Nigel Blumenthal
User

Cannot complete installation of X5-13  en

Author: Nigel Blumenthal
Visited 671, Followers 1, Shared 0  

Hello:

I've just downloaded WebsiteX5-13, and I'm trying to install it. The first part goes fine, I insert my licence key, then I'm asked for a userID and login for a WebsiteX5 login.  I have that, but it's for an account that is not the one I used to buy the software, and I can't complete this stage of the registration procedure. Can you help please?  Thanks,

Nigel

Posted on the
1 ANSWERS
Incomedia
Elisa B.
Incomedia

Hi Nigel, 

you should be able to register the product either with *** or with *** . Do you get any error messages? If yes, could you please attach a screen shot?

I a looking forward your reply. Kind regards.

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Posted on the from Elisa B.