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Marguerite O.
Marguerite O.
User

Photos not Showing on live site  en

Author: Marguerite O.
Visited 1806, Followers 1, Shared 0  

My website photos (slideshows) are showing up on my Web x5 Softeware but not on my live site. This is a school website which really needs updating. Please help! 

I am using Web x5 Evolution 9 

www.scoilabannaofa.scoilnet.ie

Please help!

Posted on the
11 ANSWERS - 1 USEFUL
Andre E
Andre E
Moderator

Try to use the html5 gallery and see if that one works.

Check also if the provider your are using has support for PHP, else you might need to upgrade your hosting contract. The gallery's usually need php support from the website hosting company.

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Posted on the from Andre E
Serg Linds
Serg Linds
User

Specify a page for example.

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Posted on the from Serg Linds
Esahc ..
Esahc ..
Moderator

Marguerite, I found many galleries and pictures and all appear fine. Did you try refresh your browser (CTRL F5) or perhaps try a different browser you don't normally use?

As Serg said, if there is a problem on a specific page, please provide the link.

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Posted on the from Esahc ..
Esahc ..
Esahc ..
Moderator

Marguerite, it appears the images are corrupt within the slideshows.

I have had this happen for a variety of reasons, but the most common is when they are too large.

If you do not have other suitable software then irfanview is a free download. I recommend you resize/resample each image down to a maximum of 1024px wide (although your website requires no more than 420px for those in the corrupted slide shows) and then replace the faulty images (I would replace them all because the page will load significantly faster).

You should also take note of Andre's post - if you are not doing so already, try using the html gallery

Please let us know if this does not fix the problem.

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Posted on the from Esahc ..
Enzo O.
Enzo O.
User

Hi,

seems you have same my problem.

Your slideshow works well with IE but not with Chrome and Firefox. I hope someone can help us.

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Posted on the from Enzo O.
Enzo O.
Enzo O.
User
Enzo O.
Hi, seems you have same my problem. Your slideshow works well with IE but not with Chrome and Firefox. I hope someone can help us.

I've forgot my site: http://www.rivasergio1962.com/index.html

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Posted on the from Enzo O.
Esahc ..
Esahc ..
Moderator

Enzo, you should start your own post so we can deal with your issue, however, you are using V9, and I suspect you a using flash slide shows (which work fine on my PC thru Firefox with the flash plug-in).

Your slideshows should work in all browsers if you use the html5 slide shows/galleries.

Flash is no longer supported on many platforms, and is being phased out on most browsers.

Keep in mind you should resize your images to the final size required, don't simply throw images into a slide show directly from the camera or phone.

You should also be aware that there are many advantages to moving up to Evolution V13, not the least of which is turning your site into a responsive site suitable for viewing on phones and tablets.

Have a great day.

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Posted on the from Esahc ..
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

(Translated by Google)
On the subject of what has already been anticipated, ...the gallery works well on browsers that support Flash. Now in the habit of extinction.
And it does not work on a "mobile" device.
...!... V.9 is obsolete for several years and has > come out of service...!...
With v.9 (9.1.12.1975) you can convert Flash galleries to HTML5.

(IT) - In tema con quanto è stato già anticipato, ...la galleria funziona bene sui browser che supportano Flash. ormai in via di estinzione, e non funziona su dispositivo "mobile".
...!...La v.9 è obsoleta da diversi anni ed è scaduta di assistenza...!...
Con la v.9 (9.1.12.1975) è possibile convertire le gallerie Flash in HTML5.

.

ciao

.

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Posted on the from  ‪ KolAsim ‪ ‪
Marguerite O.
Marguerite O.
User
Author

I have resized all of my photos using Irfan View from the very begining a few years ago. Why has the problem arisen suddenly?

As it is a school website will I have to notify every user of which browser thet will need to use?

This is quite difficult to do. 

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Posted on the from Marguerite O.
Andre E
Andre E
Moderator

If it has always worked, then try to do a full upload, when visiting the site press F5 in your browser and see if it works (again).

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Posted on the from Andre E