WebSite X5Help Center

 
Christie W.
Christie W.
User

Hidden logo showing up several times in smartphone viewport  en

Author: Christie W.
Visited 1664, Followers 1, Shared 0  

I've hidden the logo on all the previous viewports and completely eliminated it on the smallest viewport. Once uploaded I checked my smartphone and all the logo layers are showing up in the header. I've cleared the cache on my phone and they are still there. What am I missing? web address is: frostymiller.com

Posted on the
8 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Christie, unless you have a very large header, the logo could be in the footer step 2 template, customisztion, header and footer, footer tab.

If this is not the case, you may have a graphic in the header which is outside the displayable header in the header and footer content page. If you suspect this, go to template structure, select smallest breakpoint and temporarily massively change the header size (eg if it is 70, make it 270), then go to header and footer content, remove the graphic, return to template structure, reset to original size.

Let us know if that is the solution or the problem persists?

Read more
Posted on the from Esahc ..
Christie W.
Christie W.
User
Author

Okay, I ended up completely removing the logo in the header in the smallest viewport and now when viewed on iphone 4 in portrait nothing shows up but the hamburger menu and no page content on any pages. In landscape view it looks great (which is odd since I removed the logo on header from that viewport). I guess people will just have to figure out to view the website in landscape on small screen phones.

I did as you suggested and nothing in the footer relating to the header. On all the viewports I made sure the header would fit in the checkered area and hid the header on lower resolution on each viewport above the smallest one. I'm stumped on this as it doesn't make any sense.

Read more
Posted on the from Christie W.
Esahc ..
Esahc ..
Moderator

Christie, I suspect you may have imported this project from Version 11.

Under some circumstances the page content does not turn on automatically for mobile view.

Go to step 3 Map, open the home page, click on responsive settings (small icon, bottom right above page layout. Select mobile resolution (smallest), select show/hide and then click on each cell.

(If I am incorrect, go to the tablet (second smallest) resolution and do the show/hide)

Do the same for all pages in your project.

Read more
Posted on the from Esahc ..
Christie W.
Christie W.
User
Author

Okay the smallest resolution in step 3 map, responsive settings, show/hide button is greyed out and nothing in the display. You're correct I did an upgrade and imported this project from v11.

Read more
Posted on the from Christie W.
Esahc ..
Esahc ..
Moderator

Christie - my mistake sorry, go to the second smallest resolution (tablet), click show/hide then select each cell. It should change from white to coloured.

Read more
Posted on the from Esahc ..
Christie W.
Christie W.
User
Author

hmmmm...Well I went to second lowest resolution and clicked on each cell and then clicked show/hide but nothing comes up. Should there be some type of fly out box to select show or hide?

Read more
Posted on the from Christie W.
Christie W.
Christie W.
User
Author

OMG.... it's working! I'm dancing around the office and ready to throw a party...LOL. Thank you sooooo much.

Read more
Posted on the from Christie W.
Esahc ..
Esahc ..
Moderator

Congratulations Christie - it looks great.

Read more
Posted on the from Esahc ..