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Akram Najjar
Akram Najjar
User

Update v13.1.5.16 breaks down  en

Author: Akram Najjar
Visited 1467, Followers 1, Shared 0  

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This is not the first time I write about this. On most alerts to update (when running X5), i have had the same problem. The product downloads and when it reaches 99% or so, it just stops with an icon (exclamation mark). No message. 

This happens very frequently. In the past, you sent me a link to download the product. I do not dare download it from your site as it might be the wrong version (as happened once).

(My connection is good and I have anti-virus products but they should not stop in your way).

Can you please do something about it? 

Thanks

Akram

Posted on the
2 ANSWERS - 1 USEFUL - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Akram

If you have had this issue before, I recommend you run ccleaner (from piriform - free) or similar, then (temporarily) disable anti-virsus before downloading the update.

If you are still not comfortable doing this, get the latest version from the download link under your profile.

Enjoy

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Posted on the from Esahc ..
Akram Najjar
Akram Najjar
User
Author

Thanks ESAHC

I downloaded the update. I do not dare halt my Anti-Virus these days.

It worked well.

THanks 

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Posted on the from Akram Najjar