Update v13.1.5.16 breaks down
Author: Akram Najjar
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This is not the first time I write about this. On most alerts to update (when running X5), i have had the same problem. The product downloads and when it reaches 99% or so, it just stops with an icon (exclamation mark). No message.
This happens very frequently. In the past, you sent me a link to download the product. I do not dare download it from your site as it might be the wrong version (as happened once).
(My connection is good and I have anti-virus products but they should not stop in your way).
Can you please do something about it?
Thanks
Akram
Posted on the
Akram
If you have had this issue before, I recommend you run ccleaner (from piriform - free) or similar, then (temporarily) disable anti-virsus before downloading the update.
If you are still not comfortable doing this, get the latest version from the download link under your profile.
Enjoy
Author
Thanks ESAHC
I downloaded the update. I do not dare halt my Anti-Virus these days.
It worked well.
THanks