I have pro 13 on desktop and on laptop. It will NOT update on my laptop. I have tried many times. 
Author: Andrea W.
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I have tried 20+ times to update my website version to latest version and keep getting the message cannot complete it. I have tried uninstalling it, re-installing from my portsl...nothing works! I only have it on desktop and laptop. I have not had update problems before. PLEASE help me.
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maybe this post helps:
https://helpcenter.websitex5.com/en/post/175124
Hello Andrea,
please download the latest version of the software from the "Download" section of your account here on the Help Center. If you keep having difficulties, please post a screenshot of what happens.
Thank you in advance. Kind regards.